Property Operations Assistant – Resident Experience

Avenue5; Glendale (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Avenue5 Residential is seeking an Assistant Property Manager in Glendale, CA to support the property manager in daily operations, leasing, and resident services. You will help ensure resident satisfaction, manage reporting, and support financial and administrative tasks across the property.

The role requires 2–3 years of property management experience, proficiency with Microsoft Office, and strong communication.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Two to three years of property management experience.
• Real estate license preferred or required in some locations.
• Experience with Yardi Voyager or similar system preferred.

Responsibilities

• Assist the property manager in day-to-day operations of the property.
• Oversee supplier contracts and maintenance.
• Manage lease administration and monthly reporting.
• Ensure resident satisfaction and retention.
• Maintain accounts receivable, collect rent, and balance rent roll.
• Complete daily, weekly, and monthly financial/ leasing reports.
• Audit lease records and resident files for accuracy.
• Process evictions and related paperwork.
• Lease apartments as needed.
• Inspect property and alert maintenance to repairs.
• Handle move-ins, move-outs, and lease renewals.
• Train staff on leasing and office operations.
• Prepare routine correspondence and notices.
• Assist with resident relations and problem resolution.

Skills

Microsoft Office

Interpersonal skills

Independent work

Time management

Customer service

Education

High school diploma

Bachelor’s degree preferred

Real estate license preferred

Yardi Voyager experience preferred

Tools

Yardi Voyager

Job description

Avenue5 Residential is seeking an Assistant Property Manager in Glendale, CA to support the property manager in daily operations, leasing, and resident services. You will help ensure resident satisfaction, manage reporting, and support financial and administrative tasks across the property.

The role requires 2–3 years of property management experience, proficiency with Microsoft Office, and strong communication.