Property Manager: Lead Operations & Resident Experience

Avenue5 Residential, LLC; Allen (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Mentoring

Professional development

Discounts

Tuition reimbursement

Robust recognition program

Job summary

Avenue5 Residential, LLC is seeking a Property Manager in Allen, TX to oversee daily property operations, lease administration, rent collection, and marketing while ensuring resident satisfaction and client service.

You will lead a team, recruit and develop staff, and implement strategic marketing plans to attract and retain residents, all within company guidelines and risk management practices.

Qualifications

• High school diploma is required; Bachelor’s degree is preferred.
• Two to three years of experience in property management is required.
• One to two years of direct management experience is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is preferred or may be required in some locations.
• Salesforce.com experience is preferred.
• Yardi Voyager or similar system experience is preferred.

Responsibilities

• Manage day-to-day property operations including resident satisfaction, lease administration, rent collection, delinquency management, property P&L, and marketing.
• Meet client expectations and provide excellent customer service.
• Recruit, interview, provide corrective feedback, and hire staff.
• Lead and coach associates, communicating a shared vision and providing development.
• Execute strategic marketing plans to attract and retain residents.
• Understand operations guidelines within the property management agreement.
• Respond to resident complaints and liaise with residents and corporate office on maintenance and rules enforcement.
• Maintain professional knowledge by attending workshops and networking.
• Organize site disaster and emergency evacuation plans.
• Manage safety records, loss claims, and risk management initiatives.
• Other duties as assigned.

Skills

Organizational skills

Time management

Interpersonal skills

Customer service

Communication

Self-motivation

Problem solving

Education

Bachelor’s degree

High school diploma

Tools

Salesforce.com

Yardi Voyager

Microsoft Office Suite

Job description

Avenue5 Residential, LLC is seeking a Property Manager in Allen, TX to oversee daily property operations, lease administration, rent collection, and marketing while ensuring resident satisfaction and client service.

You will lead a team, recruit and develop staff, and implement strategic marketing plans to attract and retain residents, all within company guidelines and risk management practices.