Property Manager (HOA Portfolio)

The Nabo Group; Kitty Hawk (NC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

CAI Membership covered at 100%

Health, Dental, Vision insurance

401(k) Plan with 4% company match and

Annual professional development

Flexible PTO & 13 observed holidays

Job summary

The Nabo Group seeks a Community Association Manager to oversee condominiums and HOA portfolios, ensuring compliance with governing documents, budgets, and laws.

You will supervise operations, interact with boards, homeowners, and vendors, and maintain accurate financial reporting while minimizing delinquencies and expenses.

Qualifications

• Minimum 2+ years of experience managing HOAs/Condos.
• CMCA certification required within 6 months of hire; AMS preferred.
• Strong customer service and communication skills.
• Knowledge of governing documents and budgets.

Responsibilities

• Supervise operation and administration of the Association per contracts and policies.
• Liaise with the Association Board and homeowners as needed.
• Attend Board meetings and community events.
• Monitor delinquencies and oversee collections process.
• Prepare Board packages within established time frames.
• Coordinate with accounting and tax processes; oversee capital projects.

Skills

Customer service

Communication

Time management

Prioritization

HOA/Condo knowledge

Computer skills

Education

CMCA certification

AMS preferred

Tools

MS Office

Job description

Who We Are

The Nabo Group is a Property Management firm focused on HOA & Condominium Management which operates in the DC Metro Area, Colorado, Texas, Arizona, Washington, and North Carolina. We are seeking a motivated and experienced individual to manage a portfolio of communities (Condominiums & Homeowner Associations). They will have work experience in contract & financial management; working with the Board of Directors, homeowners, and vendors; balancing community needs with community budgets; performing property inspections, tracking and following up on issues; and soliciting bids for maintenance and/or renovation projects.

Description

Who We Are

The Nabo Group is a Property Management firm focused on HOA & Condominium Management which operates in the DC Metro Area, Colorado, Texas, Arizona, Washington, and North Carolina. We are seeking a motivated and experienced individual to manage a portfolio of communities (Condominiums & Homeowner Associations). They will have work experience in contract & financial management; working with the Board of Directors, homeowners, and vendors; balancing community needs with community budgets; performing property inspections, tracking and following up on issues; and soliciting bids for maintenance and/or renovation projects.

What You Do

The Community Association Manager effectively manages the properties within their assigned portfolio in accordance with each Association’s governing documents, Nabo's established policies and procedures, all Federal, State, and County Fair Housing Laws, the American with Disabilities Act, and all other laws pertaining to housing. This role will also support the management of financials and work to minimize delinquencies and expenses, all while providing quality service and creating value for each Association. The Community Association Manager, directly or with onsite staff, works to support and assist in the management of all aspects of day-to-day operations of the property, including accounting, tenant/owner relations, maintenance and repair, security, janitorial services, landscaping, snow removal, etc.

Requirements

Provide overall supervision of assigned communities and effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, various departments over regional offices, and within the branch office.

• Supervise the operation and administration of the Association in accordance with management agreement, state statutes, and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Attend Board meetings per the management agreement and community events as needed.
• Ensure the Board of Directors is aware of legal actions involving the Association.
• Prepare Board packages according to established time frames.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Approve all community invoices for payment.
• Review and provide accurate monthly financial reports.
• Prepare annual budgets including a review of community reserve studies and maintain all expenses within the budget.
• Maintain unit and contract files relating to the operations of the Association.
• Coordinate annual tax return filing with community CPA.
• Oversee all capital improvement and replacement projects.
• Bids projects to multiple vendors using standard RFP to provide a consistent scope of work.
• Coordinate with maintenance staff to complete work orders as well as oversee contract vendors and ensure they meet their contractual obligations.
• Perform other duties as assigned.

Qualifications

• Minimum 2+ years of experience managing HOA's/Condos (Preferred).
• Professional customer service skills.
• Comfortable with various computer programs.
• CMCA is required to be obtained within 6 months of hire. AMS Preferred.
• Exceptional communication skills both written and verbal with a polished, professional, and friendly demeanor.
• Knowledge of communities/property/real estate and homeowner’s associations.
• Time management and time critical prioritization skills

What We Offer

• Salary: $55,000 - $60,000
• Flexible PTO & 13 observed holidays
• CAI Membership covered at 100%
• Comprehensive Health, Dental, Vision insurance
• 100% Employer-paid Life and AD&D Insurance
• 401(k) Plan with 4% company match and immediate vesting
• Annual professional development stipend
• And much more...

The Nabo Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.