Property Manager - 1100 Ocean Ave

Mercy Housing Management Group; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare plans

Dental and vision

PTO 15 days

Paid holidays

403b with match

Paid parental leave

Life insurance

Employee assistance program

Pet insurance

Job summary

Mercy Housing Management Group in San Francisco seeks a Property Manager to lead site staff, direct building operations, and manage resident relations and budgets. The role focuses on rent collections, leasing, compliance, and maintenance priority guidance on-site at 1100 Ocean Ave.

We offer a comprehensive benefits package and paid time off, with an on-site work requirement and opportunities for growth within our mission-driven affordable housing organization.

Qualifications

• High school diploma or equivalent.
• Working knowledge of local and federal housing laws, including Fair Housing and Tenant laws.
• Experience managing finances and housing-property management (HUD, LIHTC, Rural Housing, Tax-Exempt Bond).
• Professional certification in property or affordable housing management preferred.
• Minimum two years in admin, accounting, customer service or supervisory roles.
• English language proficiency; valid driver’s license; MS Office skills.

Responsibilities

• Oversees rent collection processes to ensure timely payments and collection benchmarks.
• Maintains occupancy rates at or above budgeted targets through leasing strategies.
• Maximizes rents within regulatory guidelines.
• Manages budgeted property operations and identifies cost-saving opportunities.
• Controls expenses to align with budget goals.
• Drives performance to meet NOI objectives and ensures regulatory compliance.

Education

High School diploma

Tools

Microsoft Office

Job description

Locations

Showing 1 location 1100 Ocean Ave Apts, 1100 Ocean Avenue, San Francisco, CA 90412, USA

• Property Operations
• Full-Time
• Requisition #: PROPE004921

Description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service.

This position will lead operations at 1100 Ocean Ave.

We encourage candidates with lived experience to apply. This is an on-site position.

PAY: $33.65-$34.61

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

Oversees rent collection processes to ensure timely payments and achievement of collection benchmarks.

Maintains occupancy rates at or above budgeted targets by actively managing leasing strategies.

Maximizes allowable rents within the guidelines of applicable regulatory programs.

Manages property operations within approved budget parameters and identifies opportunities for cost savings.

Regularly reviews and controls property expenses to align with budget goals.

Drives performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.

Monitors and ensures full compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.

• Delivers great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
• Other duties as assigned.

Minimum Qualifications of Position

• High school diploma or equivalent.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• Experience being accountable for financials.
• Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.

Preferred Qualifications of Position

• Professional certification in property or affordable housing management.
• Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.

Knowledge and Skills

• Comprehend and communicate in the English language both orally and in writing.
• Legally operate a motor vehicle (valid driver's license).
• Proficient with Microsoft Office.

This is a brief description summarizing the abilities needed for the position.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Skills

• Training Intermediate
• Coaching Intermediate
• Budgeting Intermediate
• Intermediate

Behaviors

• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
• :

Motivations

• Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
• :

Education

• High School or better.

Experience

• 2 years: Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• 2 years: Housing or property management experience including HUD, Low Income Tax Credits, rural Housing, and Tax-Exempt Bond properties.

Preferred

• Professional certification in property or affordable housing management.

Licenses & Certifications

• COS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.