Property Management Assistant: Leasing & Ops Specialist

5812 investment group; Whitehall (OH); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Rent discount

FSA

HSA

Life insurance

Paid time off

Parental leave

Vision insurance

Job summary

5812 Investment Group seeks a Property Manager Assistant to support daily operations across our Columbus Metro area communities. You will assist with leasing, resident relations, marketing, collections, and accounts payable, and cover duties in the Property Manager’s absence.

Key tasks include admin duties, resident records, lease processing, vendor coordination, and staff support. Strong customer service and reliability are essential, with occasional court appearances as required.

Qualifications

• 1+ year of multi-family property management experience; supervisory preferred.
• Strong leadership potential; proactive and responsible.
• Crisis management: calm, decisive actions in pressure situations.
• Able to prioritize tasks and meet deadlines.
• Excellent customer service and communication skills.
• Solid planning and organizational skills; time management.
• Team player with collaborative mindset and reliability.
• Excellent attendance and punctuality.
• High level of dependability and integrity.
• Commitment to diversity and inclusion in the workplace.
• Experience with administrative systems and recordkeeping.
• Ability to work under supervision and follow policy.
• Willingness to handle on-site emergencies when needed.
• Understanding of financial basics: invoices, billing, and reporting.
• Ability to interpret notices and respond appropriately.
• Knowledge of local property regulations is a plus.
• Background with vendor management and procurement.

Responsibilities

• Assist Property Manager with leasing duties, resident relations, marketing, collections, and accounts payable.
• Perform daily functions in Property Manager's absence.
• Maintain resident records and accurate rent/deposit data.
• Process applications, leases, and move-in/move-out activities.
• Coordinate with vendors and manage service requests.
• Prepare reports and monitor expenses; assist in year-end close.

Skills

Customer service

Leadership potential

Crisis management

Time management

Communication

Planning & organization

Teamwork

Punctuality

Dependability

Diversity awareness

Emergency response

Education

High school diploma or equivalent

Tools

OneSite

Microsoft Office

Job description

5812 Investment Group seeks a Property Manager Assistant to support daily operations across our Columbus Metro area communities. You will assist with leasing, resident relations, marketing, collections, and accounts payable, and cover duties in the Property Manager’s absence.

Key tasks include admin duties, resident records, lease processing, vendor coordination, and staff support. Strong customer service and reliability are essential, with occasional court appearances as required.