Assistant Property Manager

A Property Management Company; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Ludwig and Company is seeking an Assistant Property Manager for a 356-unit complex in Columbus, OH. Under the Property Manager, you will handle leasing tasks, resident relations, and daily operations to maintain occupancy and a quality living environment.

Ideal candidates have at least 1 year in customer service and apartment leasing, strong communication skills, and a reliable driver’s license. On-site role with responsibilities spanning office, leasing, and maintenance coordination.

Qualifications

• 1 year of customer service and/or sales experience.
• Excellent customer service and communication skills, commitment to solving resident issues.
• High School Diploma or Equivalent.
• 1 Year Apartment leasing required.
• Strong filing, computer and organization skills.
• Positive attitude, willingness to learn, strong work ethic and pride in work product.
• Valid Driver’s License.

Responsibilities

• Answer leasing office phone and greet prospects.
• Tour apartments with prospective tenants.
• Track leasing prospects and complete lease applications.
• Assist in verification of applications and certifications.
• Contact applicants/residents to obtain financial information for certifications.
• Plan and oversee social programs and events for residents.
• Ensure accuracy and timeliness of deposits and record collections in property management software.
• Assist with rent collections by contacting residents regarding late rents.
• Communicate with residents about work orders and schedule maintenance.
• Track status and completion of work orders in the software.
• Assist with community inspections.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Positive attitude

Driver's license

Resident relations

Education

High School Diploma or Equivalent

Tools

Property management software

Job description

Description

Ludwig and Company is a highly respected Property management firm doing business throughout the Midwest. Our firm’s portfolio includes 80 multi-family communities representing approximately 8,500 units. Ludwig & Company is looking for an assistant property manager for our 356 unit apartment complex located in Columbus, OH.

Under the directions of the Property Manager, the Assistant Property Manager is responsible for excellent customer service in daily management and coordination of all aspects of apartment community operations and to act in that capacity in the absence of the Property Manager. Emphasis on providing a quality living environment for student residents by maintaining positive relationships and maximize occupancy and establishing a positive working environment.

• Answer leasing office phone and greet prospects
• Tour apartments with prospective tenants
• Track Leasing Prospects
• Complete Lease Applications and assist in verification of applications
• Contact applicants and residents to obtain financial information to complete certifications
• Plan and oversee social programs and property sponsored events for residents
• Ensure accuracy and timeliness of bank deposits, and record collections activity on property management software
• Assist with rent collections by contacting residents to discuss and collect late rents striving for zero delinquency each month.
• Communicate with residents regarding requested work orders, and schedule work to be done with maintenance staff
• Track status and completion of work orders on our property management software.
• Assist with community inspections
• Other duties as assigned

Requirements

Requirements

• 1 year of customer service and / or sales experience
• Excellent customer service and communication skills, commitment to solve resident issues
• High School Diploma or Equivalent
• 1 Year Apartment leasing required
• Strong filing, computer and organization skills
• Positive attitude, willingness to learn, strong work ethic and pride in work product
• Valid Driver’s License