Assistant Property Manager — Operations & Resident Care

5812 investment group; Columbus (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) matching

Employee assistance program

Rent discount

Flexible spending account

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

Job summary

5812 Investment Group is seeking a diligent Property Manager Assistant to support the property manager in daily operations across leasing, resident relations, marketing and collections. This role also handles accounts payable and the daily office tasks at our Columbus communities.

You will coordinate vendor relations, prepare reports, assist with move-ins and renewals, supervise staff, respond to resident needs and help ensure timely, compliant property operations.

Qualifications

• 1+ years of multi-family property management experience.
• Strong leadership and initiative.
• Excellent crisis management and decision-making skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong customer service and communication skills.
• Detailed planning and organizational abilities.

Responsibilities

• Assist the Property Manager with leasing, resident relations, marketing, collections, and accounts payable.
• Complete property administration tasks including A/P, evictions, collections, billing, data management and month-end close.
• Maintain accurate resident records, rents, deposits and notices; issue late notices and eviction notices as needed.
• Handle daily recordkeeping/reporting; quickly post and deposit funds.
• Minimize delinquency through timely collections and legal actions as required.
• Assist with vendor relations, contracts, scheduling, billing timeliness and insurance compliance.
• Process invoices and utility bills; monitor expenses.
• Help create, monitor and review resident manager schedules and calendars.
• Monitor office supplies inventory and reorders as needed.
• Be available for court appearances when necessary.
• Staff management: supervise, train, and develop staff; review leasing schedules; respond to on-site emergencies.
• Administrative: handle resident activities, move-ins, applications, lease renewals and general reception tasks.
• Coordinate with maintenance for service requests and turnovers; ensure timely readiness of apartments.
• Maintain positive customer service and high resident satisfaction; communicate effectively with residents.

Skills

Property management

Leasing

Customer service

Staff supervision

Crisis management

Planning & organization

Communication

Microsoft Office

OneSite

Education

High school diploma or equivalent

Tools

OneSite

Microsoft Office

Job description

5812 Investment Group is seeking a diligent Property Manager Assistant to support the property manager in daily operations across leasing, resident relations, marketing and collections. This role also handles accounts payable and the daily office tasks at our Columbus communities.

You will coordinate vendor relations, prepare reports, assist with move-ins and renewals, supervise staff, respond to resident needs and help ensure timely, compliant property operations.