Property Management Admin - Resident Services

Hispanic Housing Development Corporation; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Hispanic Housing Development Corporation in Chicago is seeking an experienced Administrative Assistant to join our property management team. In this role, you will provide superior customer service to residents and handle various administrative tasks in compliance with HUD regulations. The position requires a minimum of 2 years of administrative or customer service experience and strong communication skills. A competitive salary and excellent benefits are offered, making this a great opportunity to make a positive impact in the community.

Qualifications

• High school diploma or equivalent required; college degree a plus.
• Minimum 2 years of administrative or customer service experience.
• Must have or be able to obtain state Leasing License.
• Excellent grammar, written and verbal communication skills.
• Energetic and highly motivated with a willingness to work in a team.

Responsibilities

• Screens/processes phone calls, inquiries, and voicemails.
• Processes incoming/outgoing mail, courier items, and faxes.
• Types correspondence, documents, and reports.
• Files and maintains management files in compliance with HUD regulations.
• Handles maintenance paperwork including filing reports and schedules.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Education

High school diploma or equivalent

College degree

Tools

MS Office Suite

Job description

At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.

We are seeking an experienced Administrative Assistant to join our property management team in carrying out our vision for a section 8 development in the Lincoln Park community area in Chicago, IL. The candidate must excel in providing superior customer service to residents. This is a great opportunity to begin your career within property management and make a difference in people's lives. Position offers a competitive salary and excellent benefits

Schedule & Compensation

Full-Time: 40 hours per week

Schedule: Monday - Friday

Pay Rate: $17.50 - $18.00 per hour

ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.

• Screens/Processes/References phone calls, inquiries & voicemail.
• Processes incoming/outgoing mail, courier items, and faxes.
• Types correspondence, documents and reports.
• Opens and distributes mail.
• Files, keeps record of management files in compliance with HUD regulations.
• Handles maintenance paperwork (i.e., filing reports, time sheets, schedules, appointments).
  
  

Minimum Qualifications

• High school diploma or equivalent. College a plus.
• Administrative or customer service experience minimum 2 years.
• Must have or be able to obtain state Leasing License.
• Excellent grammar, written and verbal communication skills.
• Working knowledge of computers and software, such as MS Office Suite Energetic and highly motivated.
• Willingness to work in a team environment and prioritize multiple assignments.
• Ability to interact effectively with wide range of people.
• Diplomacy in handling problems of residents.
  
  

Principals only -- No Recruiters