Property Maintenance Lead: HVAC, Repairs & Service

Elmington Living; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Elmington Living is seeking a Service Supervisor for The Heights at 8721 in Austin, TX. The role oversees the maintenance process, orders supplies, diagnoses problems, and handles service requests with a strong HVAC/plumbing/electrical background.

You will lead the service team, manage expenditures, and ensure timely, quality work while maintaining resident satisfaction across our affordable community portfolio.

Qualifications

• Minimum 2 years of property maintenance and/or maintenance experience.
• Effective communication.
• HVAC or EPA Universal certification required. (see below)
• Maintain the physical condition of the property.
• Utilize hand tools and power tools.
• Building maintenance and repairs.
• Responding to issues outside of normal work schedule when required.
• Accurately reporting all time worked by clocking in before beginning to work and out only when done working.
• Following all company policies and procedures.
• Other duties as assigned.

Responsibilities

• Supervise the workflow for the service staff and delegate workload to staff.
• Meet and exceed budget expectations for expenditures.
• Order supplies, materials, and tools as needed.
• Diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers even in difficult situations.
• Perform service requests correctly and promptly.
• Operating computers and other technological devices to access email, and company-utilized software.
• Successfully execute Elmington's non-negotiables for service work orders and vacant turn times.
• Proven leader, forward thinker, innovative, and driven.

Skills

Supervise staff

Budget management

Order supplies

Diagnostics & repairs

Resident communication

Service requests

Computer literacy

Leadership

Turnover coordination

Education

EPA 608 Certification

HVAC Certification

OSHA 10/OSHA 30

CPO (Pool Operator)

Plumbing or Electrical Licenses

Job description

Elmington Living is seeking a Service Supervisor for The Heights at 8721 in Austin, TX. The role oversees the maintenance process, orders supplies, diagnoses problems, and handles service requests with a strong HVAC/plumbing/electrical background.

You will lead the service team, manage expenditures, and ensure timely, quality work while maintaining resident satisfaction across our affordable community portfolio.