Property Maintenance Director

galleryresidential; Prosper (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Gallery Residential is seeking a Service Director to oversee and perform maintenance, ensuring buildings, grounds, amenities, and common areas meet high standards of cleanliness, safety, and functionality.

You will manage work orders, coordinate make-ready processes, set maintenance standards, supervise staff and contractors, monitor safety compliance, and partner with the Community Director to align on budgets and goals.

Responsibilities

• Assists with and completes work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move- out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community standards.
• Periodically inspects work performed by other service team members in person to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Maintains adequate inventory of spare parts and maintenance materials and works with Community Director to order supplies and tools as needed to stay within budgetary guidelines.
• Assists Community Director in developing the budget for regular repair and maintenance and capital expenses.
• Completes monthly Preventative Maintenance procedures.
• Demonstrates customer services skills by treating residents and others with respect, interfacing face-to-face with residents and service team, responding to questions from your team and residents, and assigning work orders with efficiency and urgency.

Job description

Gallery Residential is seeking a Service Director to oversee and perform maintenance, ensuring buildings, grounds, amenities, and common areas meet high standards of cleanliness, safety, and functionality.

You will manage work orders, coordinate make-ready processes, set maintenance standards, supervise staff and contractors, monitor safety compliance, and partner with the Community Director to align on budgets and goals.