Property & Guest Experience Assistant Manager

Equity LifeStyle Properties; Venice (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) employer match

Paid vacations

Holidays

Sick time

Job summary

Equity LifeStyle Properties in Venice, Florida, is seeking an Assistant Manager to support day-to-day property operations under the Property Manager. You will greet guests and residents, handle questions, resolve maintenance issues and help supervise staff.

The ideal candidate has a bachelor's degree or equivalent, 3+ years managing a budget and a team, strong customer service, and proficient in Microsoft Office.

Qualifications

• Bachelor’s degree, or combination of education and equivalent experience.
• 3+ years of experience managing a budget and a team.
• Strong customer service, coordination and administrative skills.
• Basic knowledge of building structures.
• Able to pay meticulous attention to detail.
• Excellent knowledge of Microsoft Office Suite and other web-based applications.
• Valid driver’s license, good driving record and current auto insurance.

Responsibilities

• Run day-to-day operations alongside the Property Manager.
• Liaise between guests and residents to resolve issues.
• Greet prospective customers and show properties and amenities.
• Execute agreements and explain terms/conditions to guests/residents.
• Respond to questions and complaints in a timely and professional manner.
• Collect overdue payments and address urgent issues.
• Oversee maintenance, custodial staff and housekeeping.
• Schedule and host events at the property.
• Order inventory and obtain estimates for new projects.
• Manage calendars and perform administrative tasks.
• Ensure guests and residents feel comfortable, valued and appreciated.

Skills

Customer service

Coordination

Administrative skills

Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

Web-based applications

Job description

Equity LifeStyle Properties in Venice, Florida, is seeking an Assistant Manager to support day-to-day property operations under the Property Manager. You will greet guests and residents, handle questions, resolve maintenance issues and help supervise staff.

The ideal candidate has a bachelor's degree or equivalent, 3+ years managing a budget and a team, strong customer service, and proficient in Microsoft Office.