Resort Property Manager: Guest Experience & Operations

Equity LifeStyle Properties, Inc.; Virginia (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) Employer match

Paid vacations

Job summary

Equity LifeStyle Properties, Inc. in Williamsburg, Virginia seeks a Resort Manager to lead operations, guest services, and budget management, overseeing property resources and staff.

The role requires a Bachelor's degree and 5+ years property management experience, preferably in RV or manufactured home communities, with strong customer service and MS Office skills.

We offer comprehensive benefits including medical, dental, vision, 401(k) employer match, and paid time off.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of property management experience, preferably in an RV or manufacturing home community setting.
• Strong operations skills and a thorough understanding of the complexities of this position.
• At least one year of experience in customer service and exceptional customer service skills.
• Excellent skills in Microsoft Office and other web-based applications.
• Valid driver’s license, good driving record and current auto insurance.
• Experience in sales and/or marketing preferred.

Responsibilities

• Provide exceptional customer service to residents and guests to ensure an excellent experience.
• Manage the resources and assets of the property, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it’s clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Skills

Operations skills

Customer service

Microsoft Office

Sales & Marketing

Education

Bachelor’s degree or equivalent experience

Job description

Equity LifeStyle Properties, Inc. in Williamsburg, Virginia seeks a Resort Manager to lead operations, guest services, and budget management, overseeing property resources and staff.

The role requires a Bachelor's degree and 5+ years property management experience, preferably in RV or manufactured home communities, with strong customer service and MS Office skills.

We offer comprehensive benefits including medical, dental, vision, 401(k) employer match, and paid time off.