Guest Experience & Operations Coordinator

Equity LifeStyle Properties; Town of Florida, Northern (NY, KY); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties in Palm Beach Gardens, FL is hiring for an Operations Assistant to support front desk operations and guest experiences.

You will handle inquiries, process payments, run reports, and coordinate with the Property Manager to keep offices efficient and residents satisfied. The role emphasizes customer service, organization, and ability to learn new systems in a resort-style community.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma

Job description

Equity LifeStyle Properties in Palm Beach Gardens, FL is hiring for an Operations Assistant to support front desk operations and guest experiences.

You will handle inquiries, process payments, run reports, and coordinate with the Property Manager to keep offices efficient and residents satisfied. The role emphasizes customer service, organization, and ability to learn new systems in a resort-style community.