Property General Manager: Lead Operations & Guest Experience

Intown-Suites; Nashville (TN); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401k with company match

3 weeks of PTO

Sundays off

Career growth opportunities

Training programs

Job summary

InTown Suites in Nashville seeks a General Manager to lead daily property operations, staff development, and guest service excellence. You will manage check-in/out, payroll, and budgeting while ensuring safety and adherence to corporate standards.

The role focuses on maximizing revenue, controlling costs, and maintaining high guest satisfaction through strong leadership and market awareness.

Qualifications

• High school diploma preferred; not required.
• 3+ years in hotel management or supervisory role.
• Strong guest service and communication skills.

Responsibilities

• Recruit, interview and hire property staff and provide training.
• Oversee office operations, guest check-in/out, payroll and bookkeeping.
• Drive revenue through pricing, marketing and cost control.
• Ensure safety, compliance and high guest satisfaction.

Skills

Revenue management

Staff leadership

Budgeting & P&L

Guest relations

Operations management

Education

High school diploma preferred

Bachelor's degree preferred

Tools

Front Office software

Job description

InTown Suites in Nashville seeks a General Manager to lead daily property operations, staff development, and guest service excellence. You will manage check-in/out, payroll, and budgeting while ensuring safety and adherence to corporate standards.

The role focuses on maximizing revenue, controlling costs, and maintaining high guest satisfaction through strong leadership and market awareness.