Property General Manager: Growth & Guest Experience Lead

InTown Lessee Services LLC; United States; On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k with company match

3 weeks PTO

Sundays off

Weekly payroll

Career growth opportunities

Job summary

InTown Suites is seeking a General Manager to lead daily operations of a North Charleston property, drive guest satisfaction, manage budgets and ensure financial performance. You will recruit and develop staff, oversee front office, and coordinate maintenance and safety initiatives.

The role requires strong leadership, a high school diploma or equivalent, and the ability to work long hours when needed. Experience in hospitality and market awareness are highly valued.

Qualifications

• Bachelor-level education not required, but high school diploma or equivalent is expected.
• Experience managing staff and operations in a hospitality setting is essential.
• Strong numerical skills for forecasts, room revenue, occupancy and labor costs.

Responsibilities

• Recruit, interview and hire property staff.
• Train and develop property staff and supervise office operations.
• Ensure exceptional guest service and manage financial performance.
• Oversee capital expenditures and maintenance planning.
• Monitor pricing, revenue management and budgets to hit targets.
• Coordinate with local authorities and maintain relationships with stakeholders.

Skills

Staff leadership

Budgeting

Revenue management

Guest service excellence

Training & development

Front office operations

Education

High school diploma or equivalent

Job description

InTown Suites is seeking a General Manager to lead daily operations of a North Charleston property, drive guest satisfaction, manage budgets and ensure financial performance. You will recruit and develop staff, oversee front office, and coordinate maintenance and safety initiatives.

The role requires strong leadership, a high school diploma or equivalent, and the ability to work long hours when needed. Experience in hospitality and market awareness are highly valued.