Property Finance & Operations Assistant Manager

wgalegacypropertymanagement; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

WGale Legacy Property Management is seeking an experienced property accounting assistant to support the Community Manager in Houston. You will handle rent collection, invoicing, deposits, and financial reporting, while coordinating vendor payments and maintaining Ledger accuracy.

Key duties include reconciling bank accounts, training staff, and using Resman to manage financials and reporting. Strong communication and delinquency management are essential for success.

Qualifications

• Ability to read, write, and communicate effectively to comprehend and explain legal documents and apartment features.
• Maintains professional appearance and conducts maintenance coordination.
• Understands property management risk/liabilities.
• Experience with customer service—resident life cycle.
• Leasing and marketing support, strong collection skills.
• Revenue driven with the ability to drive results.
• Eager to learn and grow; self-motivated and independent.
• Strong communication skills and solution-oriented approach.
• Ability to work in a fast-paced environment and resolve issues promptly.
• Proficiency with internet, word processing, spreadsheets, and databases.
• Strong proficiency in using property management software (preferably Resman).
• Ability to pass background check and drug test.
• Delinquency management and collections experience.
• Assist in preparing budgets, variance reports, and financial statements.
• Maintain records, tenant files, and manage correspondence.
• Assist in property inspections and regulatory duties.
• Assist in training new team members.
• Coordinate tenant move-ins and move-outs, lease signings and orientation.
• Address complaints and facilitate conflict resolution.

Responsibilities

• Ensures that collections, renewals, financial and operational procedures are driven by KPIs and drives action items to meet goals.
• Studies and analyzes goals to align daily work with property objectives.
• Ensures timely training completion and punctual project and meeting attendance.
• Completes daily financial operations including rent/fee collection, deposits, reconciliations, reports, and invoices.
• Operates Resman and conducts audits to keep data integrity.
• Reviews resident balances and relentlessly pursues delinquencies while enforcing leases.
• Reviews vendor invoices, ensures work/products meet standards, codes charges correctly, and coordinates with stakeholders.
• Follows eviction procedures, provides status updates to leaders, and represents the community as needed.
• Handles resident move-outs, deposits, and final account statements in line with policy and law.
• Promotes resident satisfaction by timely responses to issues and requests.
• Acts as on-site supervisor in the absence of the community manager and coordinates maintenance.
• Assists in managing client/owner relationships with updates and tours.

Skills

Financial reporting

Budgeting

Accounts payable

Accounts receivable

Vendor management

Revenue collection

Lease enforcement

Customer service

Communication skills

Training coordination

Team supervision

Problem solving

Resman proficiency

Tools

Resman

Job description

WGale Legacy Property Management is seeking an experienced property accounting assistant to support the Community Manager in Houston. You will handle rent collection, invoicing, deposits, and financial reporting, while coordinating vendor payments and maintaining Ledger accuracy.

Key duties include reconciling bank accounts, training staff, and using Resman to manage financials and reporting. Strong communication and delinquency management are essential for success.