Property Coordinator — Onsite Leasing & Operations

The Hollister Group; Boston (MA); On-site; USD 48,000 - 58,000; Full time

Job summary

The Hollister Group is seeking a Property Coordinator to join a leading real estate team in Boston. This role offers broad exposure across residential, commercial, and property operations while supporting multiple departments and portfolios.

Ideal candidates are detail-oriented, highly organized, and capable of managing lease accounts, tenant communications, and documentation with precision. Onsite work five days a week is required.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Demonstrated enthusiasm and eagerness to develop a career in real estate.
• Exceptional organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Proficiency in property management software systems and data entry, with a focus on accuracy.
• Ability to multi-task effectively and work collaboratively within a team.
• Basic knowledge or interest in legal processes related to property management, such as evictions and lease administration.
• Prior experience in customer service or administrative roles is a plus.

Responsibilities

• Optimize tenant intake processes by verifying references, performing credit assessments, and validating landlord feedback.
• Oversee lease accounts, ensuring timely rent collection and issuing notices for late payments.
• Address tenant concerns proactively, coordinating with the Property Manager on maintenance, noise complaints, or delinquent accounts.
• Maintain accurate and up-to-date data within property management systems, emphasizing meticulous record-keeping.
• Provide responsive communication via phone and email, referring complex issues to managerial staff.
• Organize and file lease documents both physically and electronically for easy access and compliance.
• Assist the legal team with eviction proceedings, application rejections, and related legal matters.
• Support site residents by resolving maintenance concerns and entering work orders.
• Implement marketing and leasing initiatives following company standards to promote property occupancy.
• Maintain an organized and professional work environment at all times.
• Perform additional duties related to property management as assigned by leadership.

Skills

Organizational skills

Communication skills

Team collaboration

Multi-tasking

Attention to detail

Customer service

Data entry

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Property management software

Lease management software

Job description

The Hollister Group is seeking a Property Coordinator to join a leading real estate team in Boston. This role offers broad exposure across residential, commercial, and property operations while supporting multiple departments and portfolios.

Ideal candidates are detail-oriented, highly organized, and capable of managing lease accounts, tenant communications, and documentation with precision. Onsite work five days a week is required.