Tenant Relations & Property Operations Coordinator

BXP, Inc.; Boston (MA); On-site; USD 61,000 - 76,000; Full time

Job summary

BXP, Inc. is seeking a Property Management Coordinator in Boston to support day-to-day property operations and tenant relations. You will coordinate tenant requests, maintenance schedules, and vendor communications while maintaining efficient office processes.

The role emphasizes strong customer service, organization, and collaboration with leasing, engineering, and accounting teams to ensure a seamless tenant experience and adherence to budgets and contracts.

Qualifications

• 0 to 3 years of customer service or administrative experience preferred.
• Familiarity with property management operations is desirable.
• Strong communication and organizational skills.
• Proficient with MS Office.

Responsibilities

• Assist in day-to-day operations of the property and promote positive tenant relations.
• Coordinate scheduling of building maintenance and communicate procedures to tenants and vendors.
• Provide high-quality customer service and assist in tenant retention activities.
• Assist with procurement, invoicing, and vendor bill review to ensure contracts and budgets are followed.
• Support contract documentation and maintain organized filing and data reporting.

Skills

Customer service

Administrative support

Property management

Microsoft Office

Communication

Teamwork

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

BXP, Inc. is seeking a Property Management Coordinator in Boston to support day-to-day property operations and tenant relations. You will coordinate tenant requests, maintenance schedules, and vendor communications while maintaining efficient office processes.

The role emphasizes strong customer service, organization, and collaboration with leasing, engineering, and accounting teams to ensure a seamless tenant experience and adherence to budgets and contracts.