Property Coordinator

The Hollister Group; Boston (MA); On-site; USD 48,000 - 58,000; Full time

Job summary

The Hollister Group is seeking a Property Coordinator to join a leading real estate team in Boston. This role offers broad exposure across residential, commercial, and property operations while supporting multiple departments and portfolios.

Ideal candidates are detail-oriented, highly organized, and capable of managing lease accounts, tenant communications, and documentation with precision. Onsite work five days a week is required.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Demonstrated enthusiasm and eagerness to develop a career in real estate.
• Exceptional organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Proficiency in property management software systems and data entry, with a focus on accuracy.
• Ability to multi-task effectively and work collaboratively within a team.
• Basic knowledge or interest in legal processes related to property management, such as evictions and lease administration.
• Prior experience in customer service or administrative roles is a plus.

Responsibilities

• Optimize tenant intake processes by verifying references, performing credit assessments, and validating landlord feedback.
• Oversee lease accounts, ensuring timely rent collection and issuing notices for late payments.
• Address tenant concerns proactively, coordinating with the Property Manager on maintenance, noise complaints, or delinquent accounts.
• Maintain accurate and up-to-date data within property management systems, emphasizing meticulous record-keeping.
• Provide responsive communication via phone and email, referring complex issues to managerial staff.
• Organize and file lease documents both physically and electronically for easy access and compliance.
• Assist the legal team with eviction proceedings, application rejections, and related legal matters.
• Support site residents by resolving maintenance concerns and entering work orders.
• Implement marketing and leasing initiatives following company standards to promote property occupancy.
• Maintain an organized and professional work environment at all times.
• Perform additional duties related to property management as assigned by leadership.

Skills

Organizational skills

Communication skills

Team collaboration

Multi-tasking

Attention to detail

Customer service

Data entry

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Property management software

Lease management software

Job description

Our client, a leading full-service real estate organization, is seeking a motivated Property Coordinator to join their large, thriving team. This pivotal role offers the chance to collaborate across various departments, oversee diverse portfolios, and gain valuable experience in residential, commercial, and property operations. If you are dedicated, detail-oriented, and ready to grow within a prestigious organization, this is your opportunity to shine!

Compensation: 53K

• rate listed not guaranteed – potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.

Applicants must be able to work onsite 5 days per week to be eligible for this position.

Responsibilities

• Optimize tenant intake processes by verifying references, performing credit assessments, and validating landlord feedback.
• Oversee lease accounts, ensuring timely rent collection and issuing notices for late payments.
• Address tenant concerns proactively, coordinating with the Property Manager on maintenance, noise complaints, or delinquent accounts.
• Maintain accurate and up-to-date data within property management systems, emphasizing meticulous record-keeping.
• Provide responsive communication via phone and email, referring complex issues to managerial staff.
• Organize and file lease documents both physically and electronically for easy access and compliance.
• Assist the legal team with eviction proceedings, application rejections, and related legal matters.
• Support site residents by resolving maintenance concerns and entering work orders.
• Implement marketing and leasing initiatives following company standards to promote property occupancy.
• Maintain an organized and professional work environment at all times.
• Perform additional duties related to property management as assigned by leadership.

Requirements

• High school diploma or equivalent; some college coursework preferred.
• Demonstrated enthusiasm and eagerness to develop a career in real estate.
• Exceptional organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Proficiency in property management software systems and data entry, with a focus on accuracy.
• Ability to multi-task effectively and work collaboratively within a team.
• Basic knowledge or interest in legal processes related to property management, such as evictions and lease administration.
• Prior experience in customer service or administrative roles is a plus.

Our Commitment to Inclusion & Belonging

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

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