Property Concierge & Office Coordinator

Fairstead ESC LLC; Newark (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plans

401(k)

Holidays

PTO

Sick days

Life Insurance

Flexible Spending Account

Pet Insurance

Disability Insurance

Laser Discount

Employee Discounts

Job summary

Fairstead ESC LLC in Newark seeks a friendly receptionist to be the first point of contact for the property and provide on-site administrative support to the on-site team.

You will manage phone calls, emails, mail, and visitor flow; maintain records and supplies; assist with work requests; and help keep the office organized and in line with company policies. Excellent customer service and communication skills are required, with strong multitasking and time-management abilities.

Qualifications

• High school graduate or equivalent.
• One year of office assistant or customer service experience.
• Strong written, verbal communication and interpersonal skills.
• Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment.
• Excellent customer service and communication skills.
• Exceptional time management skills.
• Able to effectively present information and respond to questions from management, vendors, and associates.
• Adhere to tight deadlines and quick turnaround for deliverables.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Strong written and oral skills.
• Accurate with a strong attention to detail.
• Proficient in Microsoft Office Suite.

Responsibilities

• Maintains records, documentation, and files, particularly more complex or sensitive files.
• Type letters and memos.
• Track visits and calls.
• Oversees telephone services, email correspondence, and mail distribution.
• Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.
• Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual.
• Maintain courteous communications with residents, applicants, and representatives of other companies.
• Directs office activities and functions to maintain efficiency and compliance with company policies.
• Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Maintains office supplies inventory.
• Performs other related duties as required.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Fairstead ESC LLC in Newark seeks a friendly receptionist to be the first point of contact for the property and provide on-site administrative support to the on-site team.

You will manage phone calls, emails, mail, and visitor flow; maintain records and supplies; assist with work requests; and help keep the office organized and in line with company policies. Excellent customer service and communication skills are required, with strong multitasking and time-management abilities.