Property Concierge & Front Desk Coordinator

Jamestown Management Corporation; Newport (KY); On-site; USD 35,000 - 47,000; Full time

Job summary

Jamestown Management Corporation is seeking a dedicated Property Assistant to join the Newport on the Levee property in Newport, KY. This full-time role focuses on front desk duties, guest reception, and coordination of mail, packages, and vendor/tenant communications.

The position requires strong customer service, organizational and multitasking skills, and the ability to work a Monday–Friday day schedule with after-hours event support as needed.

Qualifications

• 1–2 years of administrative experience, preferably in property management.
• Bachelor’s degree from a 4-year college or university.
• Marketing and technologically savvy.
• Strong organizational and planning skills required.
• Exceptional communication and interpersonal skills with a customer-service focus.
• Proficiency in Microsoft Office (Outlook, Word, and Excel).

Responsibilities

• Provide front desk coverage by answering main phone lines and greeting guests professionally.
• Log in packages and coordinate distribution to employees.
• Manage mailroom and assist with distributing mail.
• Inform security of issues needing attention and share Newport on the Levee event knowledge.
• Maintain and update employee contact information and staff schedules.
• Coordinate vendor and tenant contact information; update certificates of insurance as needed.
• Prepare and edit correspondence, communications, and documents for tenants.
• Respond to guest issues in a professional, courteous manner.
• Assist IT on office projects and manage calendars for conference rooms.

Skills

Customer service

Communication

Organizational skills

Planning

Team player

Education

Bachelor’s degree

Tools

Outlook

Word

Excel

Job description

Jamestown Management Corporation is seeking a dedicated Property Assistant to join the Newport on the Levee property in Newport, KY. This full-time role focuses on front desk duties, guest reception, and coordination of mail, packages, and vendor/tenant communications.

The position requires strong customer service, organizational and multitasking skills, and the ability to work a Monday–Friday day schedule with after-hours event support as needed.