Property Assistant

Jamestown Management Corporation; Newport (KY); On-site; USD 35,000 - 47,000; Full time

Job summary

Jamestown Management Corporation is seeking a dedicated Property Assistant to join the Newport on the Levee property in Newport, KY. This full-time role focuses on front desk duties, guest reception, and coordination of mail, packages, and vendor/tenant communications.

The position requires strong customer service, organizational and multitasking skills, and the ability to work a Monday–Friday day schedule with after-hours event support as needed.

Qualifications

• 1–2 years of administrative experience, preferably in property management.
• Bachelor’s degree from a 4-year college or university.
• Marketing and technologically savvy.
• Strong organizational and planning skills required.
• Exceptional communication and interpersonal skills with a customer-service focus.
• Proficiency in Microsoft Office (Outlook, Word, and Excel).

Responsibilities

• Provide front desk coverage by answering main phone lines and greeting guests professionally.
• Log in packages and coordinate distribution to employees.
• Manage mailroom and assist with distributing mail.
• Inform security of issues needing attention and share Newport on the Levee event knowledge.
• Maintain and update employee contact information and staff schedules.
• Coordinate vendor and tenant contact information; update certificates of insurance as needed.
• Prepare and edit correspondence, communications, and documents for tenants.
• Respond to guest issues in a professional, courteous manner.
• Assist IT on office projects and manage calendars for conference rooms.

Skills

Customer service

Communication

Organizational skills

Planning

Team player

Education

Bachelor’s degree

Tools

Outlook

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Property Assistant

Full Time Newport, KY, US

11 days ago Requisition ID: 1722

Jamestown's Newport on the Levee

POSITION/LEVEL: Property Assistant FLSA STATUS: Non-Exempt

DEPARTMENT: Property Management DATE: August 2026

Position Summary:

This is a highly visible position expected to display and maintain the utmost professionalism at all times. Responsible for all lobby functions, including answering & directing calls, taking/forwarding messages, receiving guests & notifying internal employees of their arrival & keeping the lobby clean, organized & well maintained. Also responsible for assisting GM and AGM with general property functions.

The Property Assistant must be a team player with a positive attitude and demonstrated flexibility. The ideal candidate will display strong customer service skills and experience, along with presenting themselves in a professional and courteous manner.

Must be available Monday through Friday from 9:00am-5:00pm and must be flexible and willing to assist with a variety of duties as directed including assisting with events after hours and on some weekends. This position is supervised by the Assistant General Manager & General Manager.

Specific Duties and Responsibilities (Essential Job Functions):

• Provide front desk coverage through answering main phone lines timely and greeting guests in a professional, courteous manner
• Answers and directs incoming calls
• Logs in packages; coordinates distribution to employees
• Manages the mailroom and assists with distributing mail
• Informs security if there are any issues for their attention
• Shares knowledge of Newport on the Levee events with callers, guests, and employees
• Maintains and updates employee contact information on phone lists, titles, quick lists, etc.
• Curates all teams weekly schedules and distributes to all staff
• Maintains and updates all Vendor and Tenant contact information.
• Maintains updated certificates of insurance for both Vendors and Tenants with correct requirements
• Prepare and edit correspondence, communications, presentations, and other documents. This includes correspondence and notifications that go out to tenants
• Assist in responding to and logging all guest issues/comments in a professional, courteous manner.
• Manages project and work order management system.
• Code and process all invoices in a timely manner and effectively communicate with the accounting and management team
• Completes monthly sales psf maps, quarterly sales reports, and ensures sales are entered into MRI and spreadsheet in a timely manner
• Pull monthly utility invoices for processing and get them to Jason to billback to tenants
• Send monthly utility invoices to tenants
• Manage the credit card receipts, pull AMEX statement and submit form for wiring monthly
• Manage the community calendar with updated events and happenings around the Greater Cincinnati area
• Maintains tenant late opening/early closing report, tenant maintenance tracker, and Energy Star utility entry
• Maintain and organize tenant and vendor files
• Order and maintain an inventory of office supplies and equipment
• Ensure office presentation is professional at all times, including the conference room and community rooms
• Manage conference room and the conference room calendar
• Develop and maintain positive relations with retailers, office tenants, and vendors
• Coordinate with IT for office projects – Conference Rooms, etc.
• Update tenant manuals , and construction/design manuals
• Provide refreshments for meetings and daily use. Assist in coordinating special outings, team birthdays, holiday parties, etc.
• Assist with purchasing items for events and event operations
• Works efficiently with multiple departments ensuring real-time communication and follow-through
• Other responsibilities as requested

Other Job Requirements:

• Provides backup on various admin tasks as assigned
• Assists with general maintenance of kitchens and other common areas
• Inputs info and creates labels for Fed Ex/UPS pkgs
• Must be highly organized

Qualifications:

• Minimum 1-2 years of administrative experience, preferably in property management
• Bachelor’s degree required from 4-year college or university
• Marketing and technologically savvy
• Strong organizational and planning skills required
• Exceptional communication and interpersonal skills with a customer-service focus
• Proficiency in Microsoft Office (Outlook, Word, and Excel)

Physical Requirements:

• Sitting for up to 8 hours a day
• Standing for up to 8 hours a day
• Walking for up to 8 hours a day
• Ability to lift up to 20 pounds
• Stooping
• Using a telephone
• Communicating verbally in person and on the telephone