Property Management Front Desk Specialist

TOWNE PROPERTIES ASSET MANAGEMENT COMPANY; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health/Dental/Vision

Life insurance

401(k) with company match

Paid holidays, sick and vacation time

Training and certification support

Employee Assistance Program (EAP)

Company events & celebrations

Family-owned since 1961

Job summary

Towne Properties Asset Management Company in Cincinnati is seeking a friendly, organized Receptionist to serve as the first point of contact for homeowners, vendors, residents, and guests. This full-time, in-office position runs Monday through Friday, 8:30 a.m.

– 5:00 p.m., and supports the property management team with a range of administrative tasks. Responsibilities include answering calls, greeting visitors, handling mail, data entry, and general clerical support.

Qualifications

• Previous receptionist, customer service, administrative, or office experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answer and direct incoming telephone calls in a courteous and professional manner.
• Provide general property management information and assist callers with basic inquiries.
• Accurately take and relay messages to the appropriate team members.
• Greet visitors, residents, vendors, and clients with exceptional customer service.
• Accept deliveries, notify recipients, and maintain package pickup areas.
• Maintain a clean, organized, and welcoming reception and lobby area.
• Sort, distribute, and process incoming and outgoing mail.
• Assist with mailings, correspondence, and other clerical projects as needed.
• Print and organize documents including utility bills, bank statements, and records.
• Support office operations through filing, data entry, and administrative tasks.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Multitasking

Prioritization

Attention to detail

Organizational skills

Microsoft Office

Data entry

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Towne Properties Asset Management Company in Cincinnati is seeking a friendly, organized Receptionist to serve as the first point of contact for homeowners, vendors, residents, and guests. This full-time, in-office position runs Monday through Friday, 8:30 a.m.

– 5:00 p.m., and supports the property management team with a range of administrative tasks. Responsibilities include answering calls, greeting visitors, handling mail, data entry, and general clerical support.