Property Claims Field Trainee - Travel & Virtual Adjusting

Mercury General; Sacramento (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Education assistance

Professional development programs

Health and wellbeing resources

Job summary

Mercury Insurance is seeking a Property Claims Field Adjuster Trainee to learn core claims handling and provide excellent service to policyholders. The program includes formal training, on-site inspections, and potential virtual adjustments, with travel to loss sites as needed.

After training, you will adjust homeowner claims with a focus on timely, accurate evaluations. Ideal candidates will demonstrate strong communication, attention to detail, and the ability to work independently in a

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Valid driver’s license with acceptable driving record.
• Ability to obtain state property claims licensing, as required.
• Must successfully complete formal property claims training program.

Responsibilities

• Investigate and resolve homeowners claims of minor to moderate complexity.
• Perform field inspections up to 50% of work time; company car provided.
• Use advanced video technology to collaborate with vendors and insureds.
• Write damage estimates and maintain thorough file notes.
• Communicate with insureds to resolve issues and ensure satisfaction.

Skills

Customer service

Communication

Problem solving

Attention to detail

Microsoft Office

Video conferencing

Team collaboration

Education

Bachelor’s degree preferred

Valid driver’s license

Property claims licensing (state)

Training program completion

Tools

Xactimate

Video technology

Job description

Mercury Insurance is seeking a Property Claims Field Adjuster Trainee to learn core claims handling and provide excellent service to policyholders. The program includes formal training, on-site inspections, and potential virtual adjustments, with travel to loss sites as needed.

After training, you will adjust homeowner claims with a focus on timely, accurate evaluations. Ideal candidates will demonstrate strong communication, attention to detail, and the ability to work independently in a