Property & Casualty Office Assistant - Part-Time

Dickerson Group; Hanover (York County); Hybrid; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

401(k) plan

Paid time off

Job summary

Alera Group is hiring a Receptionist/Office Assistant to support risk strategy, client service, and operational accuracy. This on-site, part-time role runs Monday, Tuesday, Thursday, Friday from 9:00-5:00, totaling 28 hours weekly.

You will assist with client records, policy administration, document processing, and routine office tasks while delivering professional, courteous service to clients and visitors. Experience in admin or office settings is preferred.

Qualifications

• Experience in administrative support or office environment.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast paced environment.
• Professional demeanor and strong client service orientation.

Responsibilities

• Assist with data collection, document processing and system updates to support client records and policy administration.
• Complete assigned administrative and processing tasks accurately and on time in support of agency operations.
• Serve as the first point of contact for clients, vendors and visitors providing professional and courteous service.
• Answer and route incoming calls and respond to basic customer inquiries.
• Support client service requests and elevate complex issues to appropriate team members.
• Partner with internal teams to ensure requests are tracked, communicated and resolved efficiently.
• Maintain accurate client records and documentation within agency management systems.
• Prepare, scan, copy, file and organize agency documents including applications, policy documents and correspondence.

Skills

Attention to detail

Organizational skills

Communication

Multi-tasking

Client service orientation

Tools

Agency management systems

Job description

Alera Group is hiring a Receptionist/Office Assistant to support risk strategy, client service, and operational accuracy. This on-site, part-time role runs Monday, Tuesday, Thursday, Friday from 9:00-5:00, totaling 28 hours weekly.

You will assist with client records, policy administration, document processing, and routine office tasks while delivering professional, courteous service to clients and visitors. Experience in admin or office settings is preferred.