Account Specialist

Dickerson Group; Tacoma (WA); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and disability coverage

401(k)

Generous PTO

Job summary

Dickerson Group is looking for an Account Specialist – Property & Casualty to join our team. This hybrid position involves collaborating with clients and internal teams to ensure exceptional service and operational accuracy.

With at least 2 years of experience in Property & Casualty insurance and an active insurance license, you will play a critical role in managing client relationships and handling policy documentation. Enjoy competitive hourly compensation and comprehensive benefits.

Qualifications

• Minimum of 2 years of Property & Casualty insurance experience.
• Ability to manage multiple priorities in a dynamic environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Support service requests by assisting with carrier submissions.
• Participate in renewal meetings with Producers and Account Managers.
• Process endorsements, audits, and claims.

Skills

Strong organizational skills

Verbal communication skills

Written communication skills

Detail orientation

Problem-solving skills

Education

Active Property & Casualty insurance license

College degree or equivalent professional experience

Tools

Agency management systems (e.g., Sagitta, ImageRight, Indio)

Job description

OVERVIEW

Account Specialist – Property & Casualty

Location: Remote

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking an Account Specialist who will support client service excellence and operational accuracy.

About Alera Group

Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This role will focus on client servicing and collaborate with producers, account managers, carriers, clients, and internal operations teams.

Why Alera Group

• Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
• Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
• Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

Responsibilities

Client Partnership & Risk Strategy

• Support service requests by assisting with carrier submissions, quote reviews, and proposal preparation
• Participate in renewal meetings and collaborate with Producers and Account Managers
• Ensure timely, professional follow‑up with clients, carriers, and internal team members

Operational Excellence

• Process endorsements, audits, certificates, claims, binders, and related policy documentation
• Conduct contract reviews for insurance compliance
• Perform final policy checks, premium allocations, and premium financing arrangements
• Complete ACORD applications and quote small business policies online
• Maintain accurate client records and correspondence within agency management systems
• Stay current on carrier underwriting guidelines and internal procedures

Strategic Contribution

• Assist in training and mentoring Account Assistants
• Maintain required licenses, certifications, and training requirements
• Support additional projects and duties as assigned

Qualifications

What You Bring

Required

• Minimum of 2 years of Property & Casualty insurance experience
• Active resident state Property & Casualty insurance license
• Strong organizational skills with attention to detail
• Ability to manage multiple priorities in a dynamic environment
• Strong verbal and written communication skills

Preferred

• Industry‑related certifications
• Experience with agency management systems such as Sagitta, ImageRight, and Indio
• College degree or equivalent professional experience

Core Competencies

• Detail orientation and accuracy
• Accountability and follow‑through
• Collaborative mindset
• Client‑first thinking
• Strong time management and organization
• Proactive problem‑solving

Additional Information

Compensation: Hourly range: $20 – $30 per hour

Benefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model: Hybrid

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

• Role‑specific learning paths
• Leadership development programs
• Technical and compliance training
• Industry certifications and continuing education support
• Peer learning and knowledge‑sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications

This position may require:

• Active Property & Casualty License preferred
• Ability to obtain required licensure within 3 months of hire
• Ongoing continuing education to maintain active status

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Location Type: Hybrid - 2 or less days in office