Remote Sales Support Specialist (Temp)

Dickerson Group; Northern (KY); Hybrid; USD 60,000 - 81,000; Full time

Job summary

Alera Group is seeking a Temporary - Sales Support to deliver exceptional client service and support the Employee Benefits team. You will assist with administrative tasks, handle calls and mail, and help prepare documents while maintaining organized records and efficient office operations.

The role emphasizes professional communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment, with remote work options and limited travel as needed.

Qualifications

• High school diploma or equivalent.
• 2 to 4 years of administrative experience in a professional office environment.
• Proficiency in Microsoft Office including Outlook, Word, Excel, and PowerPoint.
• Strong written and verbal communication with attention to grammar and detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professional demeanor with a strong customer service focus.
• Experience operating standard office equipment and managing documents.
• Familiarity with agency management systems (Applied Epic or similar) preferred.
• Experience in insurance or financial services environment preferred.
• Detail-oriented and highly organized.

Responsibilities

• Provide administrative support to agency staff and assist with special projects as needed.
• Receive incoming telephone calls and visitors while delivering professional customer service.
• Process incoming and outgoing mail, shipments, certified mail requests, and office correspondence.
• Monitor and distribute incoming emails, faxes, and voicemails according to established procedures.
• Prepare binders, reports, presentations, and other business documents as requested.
• Scan, organize, and maintain policy documents and agency records within company systems.
• Manage office supply inventory and coordinate ordering of office and kitchen supplies.
• Assist with meeting preparation, office events, administrative procedures, and operational support activities.

Skills

Customer service focus

Strong communication

Multitasking

Attention to grammar and detail

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Office equipment operation

Applied Epic or similar agency management system

Job description

Alera Group is seeking a Temporary - Sales Support to deliver exceptional client service and support the Employee Benefits team. You will assist with administrative tasks, handle calls and mail, and help prepare documents while maintaining organized records and efficient office operations.

The role emphasizes professional communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment, with remote work options and limited travel as needed.