Property Administrator & Office Support Pro

FirstService Residential; Washington (District of Columbia); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health plans

401k with company match

Paid holidays

Travel occasionally

Job summary

FirstService Residential in the United States seeks a Property Administrator to provide onsite support to the Property Manager and deliver exceptional service to owners, residents, trades, and guests. You will manage mail, filings, incident reports, and owner information forms daily, coordinating with security and accounts receivable weekly.

The role emphasizes organization, confidentiality, and strong MS Office skills, with flexibility to handle multiple tasks and periods of extended hours as

Qualifications

• 5+ years of experience in a high-volume administrative role.
• Ability to work within a team environment and independently.
• Exceptional organizational and problem-solving skills.
• High degree of accuracy and attention to detail.
• Excellent computer skills, including MS Outlook, Word, Excel, PowerPoint.

Responsibilities

• Sort incoming mail, faxes, and courier deliveries for distribution.
• Respond to all incoming letters/emails in a timely manner and file copy in the unit file.
• Work with Concierges to process incident reports when necessary.
• Update owners information forms in the system daily and forward copies to security and AR weekly.
• Process all filing on a daily basis.
• Process payment checks that are received per procedure.
• Order supplies for the management office and track inventory.
• Receive and respond to resident calls; redirect as appropriate.
• Return calls and emails promptly throughout the day.
• Provide Status Certificate Request forms to owners and ensure they are completed.

Skills

High-volume admin experience

Teamwork and independence

Organizational skills

Attention to detail

MS Office proficiency

Tools

MS Outlook

MS Word

MS Excel

PowerPoint

Job description

FirstService Residential in the United States seeks a Property Administrator to provide onsite support to the Property Manager and deliver exceptional service to owners, residents, trades, and guests. You will manage mail, filings, incident reports, and owner information forms daily, coordinating with security and accounts receivable weekly.

The role emphasizes organization, confidentiality, and strong MS Office skills, with flexibility to handle multiple tasks and periods of extended hours as