Property Administration & Tenant Experience Lead

Hospitality at Work; Englewood (CO); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid holidays and PTO

Job summary

Hospitality at Work seeks a Property Administrator to support the Property Manager and team in day-to-day administration of the portfolio. You will build strong tenant relationships, coordinate events, and deliver exceptional service.

Responsibilities include managing tenant service calls, directing requests, maintaining records, and assisting with projects. Must be service-oriented with strong communication and organizational skills.

Qualifications

• Four-year college degree preferred or equivalent experience considered.
• Excellent written and oral communication skills.
• Strong organizational and analytical abilities.

Responsibilities

• Serve as first point of contact for tenant service calls and issues.
• Direct service requests and work orders to appropriate staff.
• Maintain tenant relations via engagement platform and personal contact.
• Prepare documents, reports and mail; log and dispatch calls.
• Assist with administrative tasks and project support as needed.
• Maintain lease files, contracts, COIs and form templates.

Skills

Communication

Organizational skills

Analytical skills

Customer service

Time management

Multitasking

Education

Four-year college degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Yardi

Job description

Hospitality at Work seeks a Property Administrator to support the Property Manager and team in day-to-day administration of the portfolio. You will build strong tenant relationships, coordinate events, and deliver exceptional service.

Responsibilities include managing tenant service calls, directing requests, maintaining records, and assisting with projects. Must be service-oriented with strong communication and organizational skills.