Property Administrator

Lowe; Englewood (CO); In loco; USD 30.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

Life and disability insurance

401(k) with company match

Paid holidays

Paid time off

Flexible benefit plan

Descrizione del lavoro

Lowe in Englewood, CO is seeking a Property Administrator to support the Property Manager and team in day-to-day administration of the property portfolio. You will build strong tenant relations and coordinate events, delivering exceptional service to tenants.

Responsibilities include handling tenant service calls, directing work orders, maintaining records, and assisting with reports and newsletters. Strong communication and organizational skills are essential for success.

Competenze

• Must have excellent written and oral communication.
• Strong organizational and analytical skills.
• Service-oriented, proactive and responsive.
• Proficiency with MS Word, Excel and Outlook.
• Experience with Yardi is preferred.

Mansioni

• Act as the first point of contact for tenant service calls and issues.
• Direct service requests and work orders to staff for resolution.
• Maintain excellent tenant relations via engagement platform and personal contact.
• Oversee basic issues to promote tenant satisfaction and timely response.
• Assist with general administrative tasks including filing, phones, mail, and reports.
• Prepare building handbooks, emergency procedures, and newsletters.
• Support Property Manager and Assistant Property Manager on projects.

Conoscenze

Tenant relations

Communication skills

Organizational skills

Data analysis

MS Office

Yardi experience

Formazione

Bachelor’s degree preferred

Experience equivalent to four-year degree considered

Strumenti

Microsoft Word

Excel

Outlook

Yardi

Descrizione del lavoro

The Property Administrator provides direct support to the Property Manager and other members of the property management team in the direction and management of the day-to-day administration of the property portfolio. In this role you will develop and maintain strong working relationships with tenants. Coordinate and implement building events and deliver exceptional service.

Responsibilities

• Acts as the first point of contact for tenant service calls, requests and issues.
• Directs tenant service requests and work orders to the appropriate staff for resolution.
• Establish and maintain excellent tenant relations through the implementation of the tenant engagement platform and through personal contact with tenants.
• Resolving basic issues expediently and in a service-oriented manner and overseeing activities to promote tenant satisfaction.
• Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail, written correspondence especially to tenants, ordering supplies, computer and data entry work, preparing spreadsheets and reports, greeting visitors and tenants, and logging and dispatching tenant service calls.
• Maintain soft and/or hard copies of pertinent documentation including:
• Tenant contact information.
• Owner contact information.
• All lease files.
• All service contracts.
• COIs for all tenants and vendors.
• Forms/templates used by the Property Management team.
• Prepare building handbooks and emergency procedure manuals for all properties.
• Create building and tenant suite access cards.
• Prepare newsletters for internal and external publication.
• Assists Assistant Property Manager and Property Manager with projects and proposals.
• Other activities as directed by supervisor.

Qualifications

• Four-year college degree preferred.
• Equivalent combination of education, certifications, and experience in lieu of four-year college degree will be considered.
• Must be service-oriented and able to interact and clearly communicate with all levels of individuals and groups of people both orally and in writing. Excellent written and oral communication skills.
• Strong organizational and analytical skills.
• Must be proactive, responsive and resourceful.
• Planning and organization skills, with excellent attention to detail.
• Ability to comprehend, analyze, and interpret real estate terms, principals, and documents.
• Ability to write reports, business correspondence and procedural manuals.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to accomplish directives with minimal supervision; must show consistent follow-through.
• Proficiency with Microsoft Word, Excel and Outlook required.
• Experience with Yardi accounting system is preferred.

This job description in no way states or implies that the essential duties described are the only responsibilities. The employee is required to follow any other instruction and to perform any other duties at the request of the supervisor or other management personnel.

Compensation range: $22.00 - $23.50 hourly, plus eligibility for annual achievement bonus. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid holidays, paid time off, and are proud to offer participation in a 401(k) plan with a company match!