Property Administration & Tenant Experience Associate

JLL; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, Dental & Vision care

Paid parental leave

Paid Time Off & Holidays

Daily Pay

Job summary

JLL in Jacksonville, FL is seeking a Property Associate to serve as the primary administrative contact for an Industrial portfolio. You’ll provide accounting and financial support, maintain tenant relations, and deliver superior customer service as an entry-level professional launching a career in commercial property management.

You will support the property management team with data entry, record-keeping, and daily tasks, while assisting with vendor coordination, reporting, and lease

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 1–2 years in an office environment, preferably CRE or property management.
• 1–2 years in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Positive attitude with eagerness to grow within the industry.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues.
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases.
• Process Accounts Payable (AP) and Accounts Receivable (AR), COIs, code invoices and complete other financial tasks.
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities.
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination.
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience.
• Provide backup support for reception duties, mail distribution, and general office operations as needed.

Education

Bachelor’s degree in Business, Real Estate, Communications, or related field

Job description

JLL in Jacksonville, FL is seeking a Property Associate to serve as the primary administrative contact for an Industrial portfolio. You’ll provide accounting and financial support, maintain tenant relations, and deliver superior customer service as an entry-level professional launching a career in commercial property management.

You will support the property management team with data entry, record-keeping, and daily tasks, while assisting with vendor coordination, reporting, and lease