Property Admin & Tenant Support Specialist

JLL; Fort Mill (SC); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

JLL is hiring an entry-level Property Associate to support an Office property portfolio in a fast-paced environment. You will serve as the main administrative contact, assist with accounting tasks, tenant relations, and property records, and help coordinate maintenance and events onsite.

The role requires a Bachelor's degree and 1-2 years of office or customer service experience, with strong communication and organizational skills.

Qualifications

• Bachelor's degree
• 1-2 years of work experience in an office environment, preferably in commercial real estate or property management
• 1-2 years of work experience in a customer service or customer-facing position
• Strong written and verbal communication skills
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Positive attitude with eagerness to grow within the commercial real estate industry
• Reliable attendance and punctuality with commitment to providing consistent, high-quality service
• Valid driver's license

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
• Serve as the primary point of contact for tenant inquiries, requests, and concerns via phone, email, and in-person interactions
• Process and coordinate work orders for maintenance, repairs, and facility services to ensure timely resolution of tenant needs
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
• Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience
• Provide administrative support including data entry, document preparation, and maintenance of tenant databases
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

Education

Bachelor's degree

Job description

JLL is hiring an entry-level Property Associate to support an Office property portfolio in a fast-paced environment. You will serve as the main administrative contact, assist with accounting tasks, tenant relations, and property records, and help coordinate maintenance and events onsite.

The role requires a Bachelor's degree and 1-2 years of office or customer service experience, with strong communication and organizational skills.