Property Associate

JLL; Menlo Park (CA); On-site; USD 43,000 - 58,000; Full time

Job summary

JLL in Menlo Park, CA is seeking a Property Associate to serve as the primary admin contact for an Office property or portfolio. You will support accounting, tenant relations, and deliver superior customer service as part of a team focused on growth.

This entry-level role offers hands-on experience in commercial property management, data entry, vendor coordination, and monthly performance reporting, with an on-site schedule Monday-Friday 8 am-5 pm.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years in an office environment, preferably in commercial real estate or property management.
• 1-2 years in a customer-facing role.
• Strong written and verbal communication skills.
• Excellent organizational abilities with multitasking in a fast-paced setting.
• Positive attitude and eagerness to grow in CRE.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries and coordinating resolutions.
• Support property management with data entry, document prep, and maintenance of records.
• Process accounts payable and receivable and manage COIs and invoicing.
• Assist with vendor coordination and work order management to ensure timely maintenance.
• Prepare monthly reports and property performance updates for senior management.
• Support lease administration and tenant move-in processes.
• Assist with tenant events and community engagement to enhance tenant experience.
• Provide reception backup, mail distribution, and general office operations.

Skills

Communication skills

Organizational skills

Multi-tasking

Customer service

Growth mindset

Education

Bachelor's degree in Business/Real Estate/Communications

Job description

What this job involves:

As a Property Associate at JLL, you will serve as the primary administrative point of contact for an Office property or portfolio. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.

Property Associate

What this job involves:

As a Property Associate at JLL, you will serve as the primary administrative point of contact for an Office property or portfolio. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.

Estimated total compensation for this position:

Expected Schedule: Monday - Friday 8 am - 5 pm

What your day-to-day will look like:

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
• Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience
• Provide backup support for reception duties, mail distribution, and general office operations as needed
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site Presence Required

Complete job description available on JLL's internal portal

Required qualifications:

• Bachelor's degree in Business, Real Estate, Communications, or related field
• 1-2 years of work experience in an office environment, preferably in commercial real estate or property management
• 1-2 years of work experience in a customer service or customer-facing position
• Strong written and verbal communication skills
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Positive attitude with eagerness to grow within the commercial real estate industry

Comp: $36 hourly