Promotions Strategy Lead, Consumer Growth

DoorDash, Inc.; Seattle (WA); On-site; USD 109,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with employer matching

Paid parental leave

Wellness benefits

Job summary

DoorDash, Inc. is seeking a Consumer Promotions Strategy Associate Manager to design integrated promotional strategies that accelerate acquisition, engagement, and retention. You will own promo campaigns, run tests, and leverage customer data analytics to improve outcomes.

You will report to a Manager from the Consumer Promotions Strategy team within Consumer Retention Marketing. You will identify cohort trends, build pricing/promotions plans from large data sets, and develop a first-of-its-kind

Qualifications

• Bachelor's degree or equivalent working experience.
• 5+ years of experience in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics.
• Experience with large data sets and translating data into actionable insights.
• Intermediate to strong SQL skills.
• Advanced Excel skills for complex functions.
• Experience translating data into insights for partners.
• Strong stakeholder management and interpersonal skills.
• Experience interacting with AI tools (Claude, ChatGPT, etc.) and quick learning of new tools.
• Experience with CRM technology including ESPs and segmentation tools and complex data structures.

Responsibilities

• Identify consumer cohort trends and propose interventions across the customer lifecycle.
• Work with large data sets to develop data-driven pricing and promotions plans.
• Develop a promotions playbook for strategic bets workstream.
• Analyze campaign results to identify drivers of performance and test iterations.
• Collaborate with Retention Marketing and Strategy & Operations to run multiple promotions across geographies.
• Partner with BI and Engineering to create ETLs and route data to CRM platforms.
• Build strong cross-functional relationships with Retention, Product, Tech & Operations, Analytics and Strategy teams.

Skills

SQL

Forecasting models

Advanced Excel

Stakeholder management

CRM technology

AI tools

Data-driven insights

Education

Bachelor's degree

Tools

Claude

ChatGPT

ESP platforms

Job description

DoorDash, Inc. is seeking a Consumer Promotions Strategy Associate Manager to design integrated promotional strategies that accelerate acquisition, engagement, and retention. You will own promo campaigns, run tests, and leverage customer data analytics to improve outcomes.

You will report to a Manager from the Consumer Promotions Strategy team within Consumer Retention Marketing. You will identify cohort trends, build pricing/promotions plans from large data sets, and develop a first-of-its-kind