Consumer Promotions Strategy Lead

DoorDash, Inc.; Los Angeles (CA); On-site; USD 109,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401(k) with company matching

Paid parental leave

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Equity grants

Job summary

DoorDash in Los Angeles is seeking a Consumer Promotions Strategy Associate Manager to lead integrated promotional campaigns that accelerate acquisition, engagement, and retention. You will own campaign execution, test structures, and data-driven optimization across geographies, channels, and CRM workflows.

You have 5+ years in finance/consulting/marketing analytics, strong SQL and Excel skills, and experience with ESPs and CRM data.

Qualifications

• Bachelor's degree or equivalent working experience and 5+ years of experience in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics.
• Experience digging into large data sets, translating it into applicable insights, proposing and executing data driven strategies to own the performance.
• Intermediate to strong analytical/SQL skills; able to build forecasting models for marketing campaigns
• Advanced Excel skills to perform complex functions
• Experience translating data into applicable insights for partners
• Strong stakeholder management and interpersonal skills
• Experience interacting with AI tools (e.g., Claude, ChatGPT, etc.) and the ability to learn new tools quickly
• Experience with CRM technology including ESPs, segmentation tools, and complex data structures and systems

Responsibilities

• Identify consumer cohort trends, and suggest areas to intervene within the customer lifecycle
• Work with complex data sets to develop strategic, analysis-motivated consumer pricing and promotions plans
• Develop a first-of-its-kind promotions playbook for our Strategic Bets workstream that aggregates and balances goals across key stakeholders
• Analyze campaign results to identify drivers of performance and opportunities to iterate on test structure
• Partner with our Retention Marketing and Strategy & Operations teams to test and manage multiple consumer promotions across hundreds of geographies across the U.S.
• Partner with BI and Engineering to create ETLs and ensure dynamic events and data are properly routed to our CRM platform
• Establish a strong working relationship with cross functional stakeholders in our Retention, Product, Tech & Operations, Analytics and Strategy teams

Skills

Data analysis

SQL

Excel

Stakeholder management

Marketing analytics

Education

Bachelor's degree or equivalent

Tools

CRM tools

Email segmentation tools

Data pipelines

Job description

DoorDash in Los Angeles is seeking a Consumer Promotions Strategy Associate Manager to lead integrated promotional campaigns that accelerate acquisition, engagement, and retention. You will own campaign execution, test structures, and data-driven optimization across geographies, channels, and CRM workflows.

You have 5+ years in finance/consulting/marketing analytics, strong SQL and Excel skills, and experience with ESPs and CRM data.