Project Manager, Verified Repacks

Collectors; Santa Ana (CA); Hybrid; USD 121,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Vacation

Holiday pay

Employee discounts

Flexible hours

Job summary

Collectors, a leading creator of innovative technology for collectors, is seeking a Project Manager for the Marketplace / Monetization team to run the day-to-day operational engine behind PSA Verified and Vault as a Service. You’ll turn approved work into shipped product, maintain clean inventory records, and ensure timely production across multiple interdependent programs.

You’ll collaborate with Vault floor teams, Purchasing, Accounts Payable, Creative, Marketing and internal customers to keep

Qualifications

• 4+ years in operations, logistics, supply-chain, fulfillment, or e-commerce coordination with end-to-end ownership.
• Ability to juggle multiple parallel workstreams on deadline; organized, precise, and accountable for on-time shipping.
• Experience with partner-facing operational communication and revenue/GMV reporting across accounts; proficient with spreadsheets and procurement/AP systems.

Responsibilities

• Own the production pipeline for PSA Verified end to end: schedule and track series, keep delivery dates current, run weekly pipeline review, and create withdrawal and packing notes.
• Serve as the operations-point of contact for partners on both programs, tracking inventory flow and shipping updates; coordinate across Vault and internal teams to resolve issues.
• Manage packaging and supplies procurement: place vendor orders, submit PRs/POs, route invoices, and coordinate wire payments with AP.
• Support revenue reporting and billing across both programs: prepare per-order paperwork and monthly invoice tracker to close, collect GMV from partners, maintain reporting.
• Coordinate design approvals and marketing deliverables, moving box designs through Creative review and getting series checklists published on schedule.
• Be the first line on error handling: triage production, shipping, and inventory problems and escalate items with commercial implications.
• Keep trackers, pipelines, and reporting audit-clean; pull operational reporting for status updates.
• Identify opportunities for continuous process improvement, including working with tech teams.

Skills

Operations

Logistics

Supply chain

Multitasking

Education

High school diploma or equivalent

Tools

Google Sheets

Jira

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on‑site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We’re looking for a Project Manager to join our Marketplace / Monetization team to run the day-to-day operational engine behind two of our fastest-moving programs: PSA Verified, our branded graded-card repack product, and Vault as a Service (VaaS), our vaulting infrastructure for partners. You’ll be the person who turns approved work into shipped product, clean inventory records, and accurate billing, keeping production, procurement, and reporting moving on a tight monthly cadence.

You’ll work across the Vault floor, Purchasing, Accounts Payable, Creative, Marketing, and internal customer teams, and you’ll be the operations-level point of contact for our partners, tracking inventory in and out, communicating shipping updates, and resolving the issues that come up in-flight. If you like owning execution, untangling problems, and being the reason things ship on time, this is your role.

You’ll report to the Head of Strategic Initiatives, Marketplace. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

What You’ll Do

• Own the production pipeline for PSA Verified end to end: schedule and track every series, keep delivery dates and outstanding items current, run the weekly pipeline review with Vault Operations, and create the withdrawals, packing notes, and order-prep documentation that drive each production run.


• Serve as the operations-level point of contact for partners on both programs, tracking inbound and outbound inventory flow, communicating shipping updates and processing statuses, and coordinating across the Vault and internal customer teams to resolve customer issues and work orders.


• Manage packaging and supplies procurement: place and track vendor orders, submit Purchase Requisitions and shepherd them to a PO, route invoices, and coordinate wire payments with Accounts Payable so no production run is held up on materials.


• Support revenue reporting and billing across both programs: prepare per-order billing paperwork and the monthly Verified invoice tracker to a hard month-close deadline, collect GMV from VaaS partners, maintain the reporting, and follow up on overdue invoices.


• Coordinate design approvals and marketing deliverables, moving box designs through Creative review to written approval before production and getting series checklists published on schedule.


• Be the first line on error handling: intake production, shipping, and inventory problems, triage them, drive them to resolution, and elevate anything with commercial or relationship implications to the Account Manager and Director.


• Keep the program’s trackers, pipeline, and reporting accurate and audit-clean, and pull operational reporting to keep the team current on status.


• Identify and execute on key opportunities for continuous process improvement, including working with tech teams to execute.

Who You Are

Required Qualifications:

• 4+ years in operations, logistics, supply-chain, fulfillment, or e-commerce coordination, including end-to-end ownership of a recurring operational cadence.


• Proven ability to juggle many parallel workstreams on deadline without dropping threads; you are organized, precise, and comfortable being the person accountable for things shipping on time.


• Comfort owning partner-facing operational communication (shipping status, issue tracking) and revenue/GMV reporting across a portfolio of accounts.


• Strong Google Sheets / spreadsheet skills, and fluency with ticketing or service-desk tools (such as Atlassian/Jira) and procurement or AP systems.


• A calm, resourceful approach to problem-solving; you like untangling errors and coordinating across warehouse, finance, creative, and external partners to get to resolution.


• High school or equivalent education background preferred, or equivalent work experience.

Preferred Qualifications

• Familiarity with trading cards, collectibles, or the hobby market.


• Experience running recurring procurement (PR/PO) cycles, including with overseas vendors.


• Experience with procurement platforms such as Coupa.


• Warehouse or fulfillment-floor exposure.

Salary Range

The salary range for this position is $121,000-$140,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision


• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits


• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals


• Vacation: All salaried employees are eligible for flexible time-off


• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays


• Employee Discounts: Employees receive discounts on select grading services for approved submissions


• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs


• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Candidates must be authorized to work in the United States.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e‑mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [e-mail].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [e-mail].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in September 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire . To request information about the type of data collected, its source, and our data retention policy, contact [e-mail].