Project Manager, SWIVEL PMO

SWIVEL

Grand Rapids (MI)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive overall compensation package

Work/Life balance

Career enhancement opportunities

Variety of healthcare coverage options

401(k) retirement plans

Job summary

A growing tech company in Grand Rapids, MI, is seeking an experienced Project Manager to oversee project planning, coordination, and execution. The ideal candidate will have a Bachelor's degree in Business Administration and a minimum of two years in project management, preferably in a SaaS or technology environment. Responsibilities include managing timelines, collaborating with teams, and improving processes, all while maintaining clear communication. This position offers competitive compensation, work/life balance, and professional development opportunities.

Qualifications

Minimum of two years of general experience in project management.
Specialized experience in a SaaS or technology industry preferred.
Excellent interpersonal, organizational, and communication skills.

Responsibilities

Support end-to-end coordination of assigned projects.
Partner with cross-functional teams to gather requirements.
Prepare project materials such as status reports and presentations.

Skills

Project management

Communication

Analytical thinking

Problem-solving

Education

Bachelor’s degree in Business Administration or related fields

Tools

MS Word

MS Excel

MS PowerPoint

SaaS applications

Job description

SWIVEL is seeking a talented individual who will support project planning, coordination, and execution for a business unit. The Project Manager collaborates with cross‑functional partners to track progress, identify blockers, and maintain clear communication across teams. This position exists to help ensure projects are delivered on time and with quality, enabling operational consistency and supporting business goals. The Project Manager will lead projects independently from strategic planning to execution. This role requires exceptional communication skills, the ability to influence outcomes at all levels, a strong ability to execute on tasks, a deep understanding of the company’s goals and objectives, and a strong executive presence. This person will bring several years of experience managing projects, ideally in a payments and/or operations space.

Why You’ll Love This Role

In this role, you’ll support the successful delivery of projects that help strengthen SWIVEL’s operations and business objectives. You’ll work closely with cross‑functional teams, help structure project plans, coordinate milestones, and keep work on track. You’ll leverage your skills in project management, process improvement, and stakeholder communication while contributing to meaningful projects that help the business operate more efficiently.

Essential Duties Include The Following

Support end‑to‑end coordination of assigned projects, including timeline management, task tracking, and documenting project updates.
Partner with cross‑functional teams to gather requirements, maintain project documentation, and follow up on action items.
Prepare project materials such as status reports, presentations, and meeting agendas; capture notes and follow‑ups.
Assist with process improvement initiatives by documenting workflows, identifying inefficiencies, and proposing incremental enhancements.
Monitor project risks and elevate issues to leadership in a timely manner.
Build and maintain positive working relationships across teams to support collaboration and alignment.
Contribute to operational planning cycles by providing data, updates, and administrative project support.
All other duties as assigned.

Serious Candidates Will Possess The Minimum Qualifications

Bachelor’s degree in Business Administration, Finance, Management Information Systems, or related fields.
Minimum of two (2) years of general experience in project management.
Specialized experience in a SaaS or technology industry; EdTech experience would be a plus.
Analytical‑thinking and problem‑solving experience.
Ability to think strategically while maintaining a hands‑on approach to problem solving.
Excellent interpersonal, organizational, communication (both written and oral), and telephone etiquette skills.
Able to work under sometimes stressful conditions while maintaining professionalism and enthusiasm.
Possess a working knowledge of personal computers to include MS Word, Excel, PowerPoint and SaaS applications.
Able to lift 10 - 20 lbs. of binders, paper, and/or files.
Able to sit for long periods of time while executing computer applications, speaking with clients or aiding team members.

SWIVEL offers