Project Manager – On-Site Data Collection & User Studies

TransPerfect Inc; San Francisco, Northern (CA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

TransPerfect Inc. is seeking a Project Manager with 3+ years of experience to lead on-site data collection for user studies. The role entails end-to-end delivery including timelines, budgets, and client communications, with strong emphasis on attention to detail and team management.

The position is remote with a preference for candidates in the San Francisco Bay Area or Los Angeles, CA. Some travel to study locations will be required for launches and key checkpoints.

Qualifications

• Bachelor’s degree in a related field required.
• 3+ years of project management in on-site data collection or user studies.
• Strong budget and vendor management capabilities.
• Excellent communication with clients, team members, and stakeholders.

Responsibilities

• Lead end-to-end delivery of on-site data collection projects for user studies.
• Build and manage detailed project plans, schedules, staffing, and milestones.
• Forecast and track budgets; manage vendors/contractors and change requests.
• Create client-facing presentations and run status/update meetings.
• Coordinate on-site logistics, staffing, equipment, shipping, and access/security.
• Manage project team members, set expectations, track deliverables, and provide feedback.
• Ensure data quality and privacy compliance for study requirements.
• Maintain rigorous project documentation and reporting.
• Identify risks early and propose mitigation options with clear recommendations.

Skills

Project management

User studies

Budget management

Stakeholder management

Time management

Vendor coordination

Communication

Remote work

Education

Bachelor’s degree

Tools

Microsoft Office

SharePoint

OneDrive

Job description

We’re seeking a Project Manager with 3+ years of experience leading on-site data collection projects with a focus on user studies. This role owns end-to-end delivery—timelines, budgets, and client-facing communications—while ensuring high-quality execution through strong attention to detail and strong team management. The position is remote, with a preference for candidates based in the San Francisco Bay Area or Los Angeles, CA. Travel to some of our study locations will be required for new project launches, maintenance, on-site realignment, and key project checkpoints.

Key Responsibilities:

• Lead end-to-end delivery of on-site data collection projects supporting user studies (e.g., usability tests, in-context/field research, intercepts, diary studies with in-person components).

• Build and manage detailed project plans and schedules (workback plans, run-of-show agendas, staffing schedules, milestones, dependencies) to ensure on-time execution.

• Own budget management: forecasting, tracking spend vs. plan, managing vendors and contractors, controlling scope, and documenting change requests.

• Create and deliver client-facing presentations: kickoffs, weekly status updates, risk/issue reviews, and final project readouts; translate complex details into clear narratives.

• Coordinate on-site logistics: site readiness, staffing, equipment/materials, shipping, access/security requirements, participant flow, and contingency planning.

• Manage and support project team members (internal staff, contractors, and vendors): set expectations, assign work, track deliverables, remove blockers, provide feedback, and ensure accountability.

• Ensure data quality and compliance with study requirements (consent, privacy/PII handling, documentation standards).

• Maintain rigorous project documentation and reporting (status reports, action logs, risk registers, budget trackers, timeline updates).

• Identify risks early and drive mitigation (no-shows, site constraints, equipment failures, vendor delays), escalating with clear options and recommendations.

Required Skills:

• 3+ years of project management experience in on-site data collection, research operations, and/or user study execution.

• Strong knowledge of head-mounted devices, such as Apple Vision Pro, Meta Quest, Meta Glasses, and other smart glasses.

• Prior involvement in on-site user studies including head-mounted devices required

• Demonstrated strengths in: time management, budget management, client-facing presentations, attention to detail, and team member management.

• Experience coordinating vendors, contractors, and field teams.

• Strong written and verbal communication and stakeholder management skills.

• Comfortable operating autonomously in a remote environment.

• Education:Bachelor’s degree (minimum) in a related field such as Business Management, Economics, Computer Science, or equivalent relevant discipline/experience.

Optional Skills:

• Advanced proficiency across Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Teams; plus SharePoint/OneDrive as applicable).

• Working knowledge of Android devices and Apple iOS/macOS devices (setup, basic troubleshooting, OS updates, device management basics) to support on-site study execution.

• Scrum Master experience (or Agile project delivery experience).

Location/Travel Requirements:

• Remote role. Preferred locations: Bay Area or Los Angeles, CA

• Travel across the USA will be required for new project launches, maintenance, on-site realignment, and key project checkpoints. Travel frequency varies by project pipeline and study schedule.