Project Logistics Control Tower Lead

Kuehnenagel; The Woodlands (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Kuehne+Nagel is seeking a Project Logistics Control Tower Supervisor in Houston, TX to lead a team responsible for coordinating complex project cargo moves from start to finish. You will partner with customers, carriers, and internal stakeholders to drive service quality, profitable operations, and customer satisfaction.

In this role you will coach and develop the team, optimize processes, and ensure exceptional execution across the shipment lifecycle.

Qualifications

• 5+ years of freight forwarding experience, preferably within Project Logistics or complex transportation environments.
• 2+ years of supervisory, lead, or management experience within freight forwarding operations.
• Strong ocean freight experience; Project Logistics and EPC project exposure are highly preferred.

Responsibilities

• Lead and coordinate Control Tower operations for project cargo movements across the shipment lifecycle.
• Serve as a key escalation point for customers and team members, delivering proactive solutions.
• Drive operational efficiency, process improvements, and service excellence while meeting customer requirements and KPI expectations.
• Support pricing, shipment execution, supplier coordination, and project profitability while identifying opportunities to improve performance.
• Coach and develop team members while fostering a collaborative, customer-focused culture across the organization.

Skills

Leadership

Customer service

Communication

Problem solving

Prioritization

Team coaching

Job description

Kuehne+Nagel is seeking a Project Logistics Control Tower Supervisor in Houston, TX to lead a team responsible for coordinating complex project cargo moves from start to finish. You will partner with customers, carriers, and internal stakeholders to drive service quality, profitable operations, and customer satisfaction.

In this role you will coach and develop the team, optimize processes, and ensure exceptional execution across the shipment lifecycle.