Aerospace Operational Care Supervisor – Air Logistics Lead

Kuehne Nagel; East Point (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Kuehne+Nagel in the United States seeks an Aerospace Operational Care Supervisor within the Freight Forwarding team to manage day-to-day operations and the Operational Care Team, delivering customer-centric execution while maximizing profitability.

You will develop airfreight operations, balance cost-efficiency with high-quality processing, and handle spot quotes for AOG/Engines, coordinating with carriers, partners, and internal teams to drive performance.

Qualifications

• Bachelor's degree preferred.
• 2+ years Freight forwarding and Air logistics experience.
• 2+ years Direct/Virtual leadership experience.
• Problem solving and time management.
• Knowledge of KN products, services, systems and processes.
• Analytical and organizing skills.
• High knowledge of import/export and freight regulations.

Responsibilities

• Supervise the Operational Care center team under direct management.
• Ensure operational excellence through high-quality shipment/process management.
• Monitor performance and improve data and execution quality per KN requirements.
• Resolve problems escalated by team members or stakeholders.
• Maximize profitability through cost optimization.
• Act as first-level escalation point of contact for the team.
• Collaborate with partners/suppliers, gateway, warehouse, customs, RCC, and external parties.
• Contribute as process owner to lean and cost-efficient operations.
• Support airfreight procurement and carrier/partner relationship management.
• Coordinate with Customer Service & Key Account teams for account implementation.
• Increase spot quotes for AOG/Engines and oversee end-to-end shipment performance.

Skills

Leadership experience

Problem solving

Time management

Analytical skills

Freight forwarding

Air logistics

KN product knowledge

Education

Bachelor's degree

Job description

Kuehne+Nagel in the United States seeks an Aerospace Operational Care Supervisor within the Freight Forwarding team to manage day-to-day operations and the Operational Care Team, delivering customer-centric execution while maximizing profitability.

You will develop airfreight operations, balance cost-efficiency with high-quality processing, and handle spot quotes for AOG/Engines, coordinating with carriers, partners, and internal teams to drive performance.