Project File Coordinator & Client Liaison

ServiceMaster Clean of Fraser Valley; Austin (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

Servpro of Cerritos is seeking a Job File Coordinator to act as a liaison for customers, identify project requirements, and organize project documentation while supporting teammates. The role emphasizes strong customer service, organization, and attention to detail in a fast-paced environment.

The position requires a high school diploma or GED, 3+ years of relevant experience, and familiarity with estimating software. Training and professional development opportunities are available.

Qualifications

• High school diploma/GED (preferred)
• At least 3 years of customer service and/or office-related experience
• At least 1 year of Servpro Job File Coordinator experience
• Xactimate software experience (preferred)
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating softwareReview and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Final submission of completed files to customer and project stakeholders
• Collaborate and assist with other departments, as needed

Skills

Customer service

Office experience

Xactimate

Multitasking

Detail orientation

Computer applications

Education

High school diploma/GED

Tools

Microsoft Office

Estimating software

Job description

Servpro of Cerritos is seeking a Job File Coordinator to act as a liaison for customers, identify project requirements, and organize project documentation while supporting teammates. The role emphasizes strong customer service, organization, and attention to detail in a fast-paced environment.

The position requires a high school diploma or GED, 3+ years of relevant experience, and familiarity with estimating software. Training and professional development opportunities are available.