Project File Coordinator: Customer-Focused Project Support

Servpro Industries, Inc.; Cerritos (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

Servpro of Cerritos is seeking a dedicated Job File Coordinator to act as a liaison for customers, identify project requirements, and organize project files while supporting teammates in a fast-paced office environment.

The role requires strong customer service, organization, and familiarity with estimating software. Experience in the Servpro environment is a plus, with opportunities for growth and professional development.

Qualifications

• High school diploma or GED preferred.
• Minimum 3 years of customer service or office experience.
• At least 1 year of Servpro Job File Coordinator experience.
• Xactimate software experience preferred.
• Ability to multitask and remain detail oriented.
• Knowledge of relevant computer applications.

Responsibilities

• Clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audit, and work-in-progress.
• Create preliminary estimates using estimating software; review and validate job site documentation.
• Collaborate with Project Managers to ensure thorough project documentation from start to finish.
• Submit completed files to customer and project stakeholders.
• Collaborate with other departments as needed.

Skills

Customer service

Office experience

Multitask

Detail oriented

Education

High school diploma/GED

Tools

Xactimate

Job description

Servpro of Cerritos is seeking a dedicated Job File Coordinator to act as a liaison for customers, identify project requirements, and organize project files while supporting teammates in a fast-paced office environment.

The role requires strong customer service, organization, and familiarity with estimating software. Experience in the Servpro environment is a plus, with opportunities for growth and professional development.