Job File Coordinator

IICRC; Cincinnati (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is seeking a Job File Coordinator to act as a liaison with customers and project teams. You will organize project documentation, monitor status, and support project managers while providing excellent service in a fast-paced environment.

The role emphasizes attention to detail, multitasking, and proficiency in estimating software and standard computer applications. Competitive hourly compensation is offered with opportunities for growth.

Qualifications

• High school diploma or GED preferred.
• 1+ year of customer service or office experience.
• Ability to multitask and maintain attention to detail.
• Proficiency with common computer applications and estimating software.

Responsibilities

• Act as liaison to identify project requirements and specifications.
• Administer and organize projects and support teammates.
• Maintain clear project communication with customers and stakeholders.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation and coordinate with Project Managers.

Skills

Customer service

Organized

Attention to detail

Multitasking

Office software

Education

High school diploma/GED

Tools

Estimating software

MS Office

Computer applications

Job description

Job File Coordinator!

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is hiring a Job File Coordinator!

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $15.00 - $19.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.