Project Engineer (mid-career)

Lockheed Martin; Bethesda (MD); Remote; USD 85,000 - 151,000; Full time

Job summary

Join a leading company at the forefront of innovation as a Project Engineer in the Chief Digital & AI Office. You will enhance customer experiences with digital tools, ensuring seamless integration and collaboration across teams. This role emphasizes problem-solving and communication skills, requiring a strong customer-focused mindset. Enjoy flexible work schedules and a comprehensive benefits package while contributing to impactful projects.

Benefits

Flexible Work Schedules

Comprehensive Benefits Package

401(k) Match

Education Assistance

Paid Time Off

Qualifications

• 3+ years of experience in customer experience or related field.
• Ability to analyze customer data and identify trends.

Responsibilities

• Manage collaboration with developers and customers for digital tool deployments.
• Collect and analyze customer data to inform digital tool strategies.

Skills

Communication

Problem Solving

Analytical

Time Management

Tools

Excel

Tableau

Power BI

Job description

Description:Join the Lockheed Martin Chief Digital & AI Office’s Digital Solutions and External Engagement team as part of the Applied Digital Solutions team. We’re on the leading edge of commercializing dual-use software and enabling data-driven business models. As a member of our team, you’ll be at the forefront of innovation, helping to identify new opportunities, and drive growth.
We are seeking a Project Engineer to be responsible for managing the customer experience aspects of digital tool deployments, ensuring that our customers have a seamless and intuitive experience with our digital tools. This role will require collaboration with cross-functional teams, stakeholders, and customers to ensure successful project delivery and ongoing improvement. As a project engineer focused on enhancing the customer’s experience with digital tool adoption your responsibilities will include:
• Manage and facilitate the collaboration with the developer and customer in support of digital tool deployments to enhance customer experience
• Ensure seamless integration with existing systems, data sources, and infrastructure
• Collaborate with customers, stakeholders, and cross-functional teams to understand customer needs, pain points, and expectations
• Collect, analyze, and interpret customer data to inform digital tool deployment and optimization strategies
• collaborate with stakeholders to develop and implement customer feedback mechanisms to continuously improve digital tools and customer experience
• Communicate project progress, plans, and changes to stakeholders, including customers, team members, and executives
• Manage stakeholder expectations, address concerns, and ensure alignment with business objectives

What’s In It For You
From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin’s comprehensive benefits package here.
Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
Basic Qualifications:
• Excellent communication, interpersonal, and collaboration skills, with experience working with cross-functional teams, stakeholders, and customers
• Strong problem-solving, analytical, and time management skills, with ability to adapt to changing customer needs and project requirements
• Ability to analyze customer data, identify trends, and develop solutions to improve customer experience
• Experience with data analysis tools and techniques, such as Excel, Tableau, or Power BI.
• MUST BE A U.S. CITIZEN and able to obtain a security clearance
Desired Skills:
• 3+ years of experience in customer experience, customer success, or a related field
• Strong customer-focused mindset, with a deep understanding of customer needs and expectations
• Familiarity with digital tools and technologies, such as customer portals, mobile apps, or software platforms
• Knowledge of UX/UI design principles and human-centered design approaches.
• Familiarity with cloud-based platforms (e.g., AWS, Azure, Google Cloud)
• Commitment to ongoing learning and professional development, with a focus on staying up-to-date with industry trends and best practices
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $98,300 - $170,315. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $85,500 - $150,765. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: ENTERPRISE BUSINESS SERVICES
Relocation Available: Possible
Career Area: Program Management
Type: Full-Time
Shift: First