Project Coordinator & Client Liaison

SERVPRO of Vacaville / Dixon; Wilmington (NC); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Job summary

SERVPRO of New Hanover in Wilmington is seeking a Project Coordinator/Administrator to serve as the customer liaison, identify project requirements, and administer and organize projects while supporting teammates. If you are self-motivated, organized, and have outstanding customer service skills, you could thrive in this environment.

This role involves daily project oversight, documentation review, and cross-department collaboration in a fast-paced office setting.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and to remain detail oriented.
• Must be knowledgeable in relevant computer applications (e.g., Microsoft Office).

Responsibilities

• Clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audits, and work-in-progress.
• Review and validate job site documentation.
• Work with Project Managers to ensure thorough project documentation from start to finish.
• Collaborate with other departments as needed.
• Answer phones and dispatching jobs.

Skills

Customer service

Office administration

Multitasking

Attention to detail

Computer literacy

Education

High school diploma/GED (preferred)

Tools

Microsoft Office

Job description

SERVPRO of New Hanover in Wilmington is seeking a Project Coordinator/Administrator to serve as the customer liaison, identify project requirements, and administer and organize projects while supporting teammates. If you are self-motivated, organized, and have outstanding customer service skills, you could thrive in this environment.

This role involves daily project oversight, documentation review, and cross-department collaboration in a fast-paced office setting.