Project Coordinator & Admin: Client Ops Liaison

SERVPRO of New Hanover/Brunswick & South Columbus Counties; Wilmington (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Job summary

SERVPRO of New Hanover/Brunswick & South Columbus Counties is hiring a Project Coordinator/Administrator for our Wilmington location. The role serves as a liaison for the customer to identify project requirements and specifications, and to administer and organize projects while supporting teammates.

The ideal candidate is self-motivated, organized and possesses outstanding customer service skills. A high school diploma or GED and at least one year of office or customer service experience are

Qualifications

• High school diploma or GED (preferred).
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and to remain detail orientated.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight to include monitoring status, audit, and work-in-progress.
• Review and validate job site documentation.
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
• Collaborate and assist with other departments, as needed.
• Answer phones and dispatching jobs.

Skills

Customer service

Organization

Communication

Education

High school diploma or GED

Tools

Microsoft Office

G Suite

Job description

SERVPRO of New Hanover/Brunswick & South Columbus Counties is hiring a Project Coordinator/Administrator for our Wilmington location. The role serves as a liaison for the customer to identify project requirements and specifications, and to administer and organize projects while supporting teammates.

The ideal candidate is self-motivated, organized and possesses outstanding customer service skills. A high school diploma or GED and at least one year of office or customer service experience are