Project Coordinator/Administrator

SERVPRO of Vacaville / Dixon; Wilmington (NC); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Job summary

SERVPRO of New Hanover in Wilmington is seeking a Project Coordinator/Administrator to serve as the customer liaison, identify project requirements, and administer and organize projects while supporting teammates. If you are self-motivated, organized, and have outstanding customer service skills, you could thrive in this environment.

This role involves daily project oversight, documentation review, and cross-department collaboration in a fast-paced office setting.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and to remain detail oriented.
• Must be knowledgeable in relevant computer applications (e.g., Microsoft Office).

Responsibilities

• Clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audits, and work-in-progress.
• Review and validate job site documentation.
• Work with Project Managers to ensure thorough project documentation from start to finish.
• Collaborate with other departments as needed.
• Answer phones and dispatching jobs.

Skills

Customer service

Office administration

Multitasking

Attention to detail

Computer literacy

Education

High school diploma/GED (preferred)

Tools

Microsoft Office

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching

SERVPRO of New Hanover is hiring a Project Coordinator/Administrator for our Wilmington location.

The Project Coordinator/Administrator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed
• Answer phones and dispatching jobs

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

Pay is based on experience.

Each SERVPRO® Franchise is Independently Owned and Operated.

Compensation: $23.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.