Project Coordinator: Admin & Customer Support

Pieper Electric, Inc.; New Berlin (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

PPC Partners in New Berlin, WI seeks a Project Coordinator to provide customer service and administrative support across several departments. You will assist field personnel, coordinate meetings, handle records, and ensure smooth daily operations while delivering high-quality service.

The role emphasizes effective communication, follow-through, and collaboration with office staff to help the branch reach its goals and uphold safety standards in a fast-paced environment.

Qualifications

• High School Diploma required.
• Higher education preferred.
• Prior customer service experience in an office environment required.

Responsibilities

• Answer incoming calls; route calls and messages to the correct department or individual.
• Handle incoming mail; Manage outgoing mail and packages.
• Maintain inventory and order various office supplies as needed.
• Perform copying, scanning, and filing of documents as needed.
• Open work authorizations and assist with internal requisition entries.
• Support organization of meetings, branch events, customer events, safety meetings, and company functions.
• Facilitate communication between office staff, Project Managers, field employees, vendors, and customers.
• Develop and maintain relationships with customers; ensure high quality service is provided.
• Work collaboratively across departments to support smooth daily operations and special projects.
• Maintain personal and professional development plan.
• Promote a positive, solution-oriented work environment by communicating clearly, sharing ideas, and contributing to process improvements.
• Support employee engagement efforts.
• Pre-plan and identify the methods to eliminate hazards daily by work task.
• Execute skill in observing habits and hazards of others and bringing it to their attention.
• Uphold safety as the most important goal of our company. Support goal of achieving zero accidents.
• Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed.
• Obtain safety training as expected by all company personnel.
• Track safety documentation

Skills

Customer service

Microsoft Office

Communication

Attention to detail

Education

High School Diploma

Higher education preferred

Tools

Microsoft Office Suite

Excel

Word

Outlook

Teams

Job description

PPC Partners in New Berlin, WI seeks a Project Coordinator to provide customer service and administrative support across several departments. You will assist field personnel, coordinate meetings, handle records, and ensure smooth daily operations while delivering high-quality service.

The role emphasizes effective communication, follow-through, and collaboration with office staff to help the branch reach its goals and uphold safety standards in a fast-paced environment.