Project Coordinator 1

Johnson Controls, Inc.; Manchester (NH); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Job summary

Johnson Controls, Inc. is seeking an on-site Billing/Administrative support role in Manchester, NH. You will assist with contract billing, scheduling, and financial activities while providing customer service to internal and external clients.

The role requires a high school diploma or equivalent with 2–3 years of related experience, strong communication skills, and proficiency in Word, Excel, ACCESS, and desktop publishing. A company vehicle may be provided where applicable.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of related work experience.
• Strong interpersonal skills to communicate with clients.
• Proficiency in Word, Excel, ACCESS, and DesktopPublishing.

Responsibilities

• Support installation contract business under direct supervision.
• Participate in accounts receivable, accounts payable and billing activities.
• Coordinate project scheduling and invoicing; prepare and submit billings.
• Update project labor schedules and manage cost-related data.
• Assist installation teams and resolve accounts receivable issues as needed.

Skills

Interpersonal communication

Time management

multitask

Financial/billing basics

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Word

Excel

ACCESS

DesktopPublishing

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

• Medical/Dental/Visioninsurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What you will do

Underdirect supervision, tracks and provides direct support for the installation contract business. Activelyparticipatesin accounts receivable, accounts payable and financial activities, such as contract scheduling, revenue goals, billings, collections, and subcontract processing. Providesback upcustomer call handling, as needed. Provides administrative,day to daysupport inthe operationalareas.

How you will do it

• Answers any customer/subcontractorsinquiries and resolves or escalates customer issues, asappropriate.
• Updates project/labor schedules as required by project owner.
• Runs query reports, researches and reconciles unaligned costs, such as labor hours, material purchases,expensesand other operations related transactions.
• Performs necessary cost transfers.
• Prepare andsubmitbillings.
• Completes anyadditionaldocumentationrequiredfor billing,i.e.certified payroll.
• Reconciliation of accounts payableexceptionsas necessary.
• Assistinstallation teams as needed to reach revenue goals, which may include contacting vendors.
• Researches,resolvesor escalatesaccountsreceivable disputes as outlined in the escalation process.
• Works with Accounts Receivables contact toassistwith resolution of A/R issues.Determinesappropriate actionsfortimelyresolution.
• If needed,willinteract with Customer to resolve receivable issues.
• Processes invoice credits andrebills, as necessary.
• Proactively contacts customersensurecustomer satisfaction and a commitment to pay.
• Maintains notes withinappropriate systems.
• Updates andretainscustomer account information related to special billing conditions, tax status, invoice approval contacts, billingaddressesand special billing ratesup-to-date.
• Support subcontractprocessincludinginsuringall documentation has been provided to meet safetyrequirementsand any bonds arereceivedand lien wavers are provided per contract requirements.
• Assist COAs in resolution of issues.
• Provideadditionaloperations administration support, asrequired.

What we look for

Required

This is an On-site role.

High school diploma or equivalent required, plus 2to3years of related work experience, preferably within a technical work environment.

Must have strong interpersonal skills to effectively communicate with both internal and external clients.

• Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
• Ability to prioritize work activities based uponfinancial impacttodesired business goals.
• Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, DesktopPublishingand Internet business application usage.
• Mustdemonstratethe ability to perform work independently anddemonstratesolid organizational and attention to detail skills.
• Preferred
• Associate’s degree preferred.
• Experience and/or basic project accounting or costing principals is desired.

HIRING HOURLY RANGE: $23.08 - $31.73 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.