Project Coordinator

Johnson Controls, Inc.; Hoover, Northern (AL, KY); Hybrid; USD 34,000 - 48,000; Full time

Job summary

Johnson Controls, Inc. is seeking an accounting-focused administrator to support installation contract activities, billing, and vendor coordination. The role emphasizes AR/AP processing, scheduling, and revenue tracking in a dynamic project environment.

You will back up customer calls, reconcile costs, and ensure accurate billing with attention to compliance and process improvements. Join a global leader focused on energy efficiency and decarbonization.

Qualifications

• Requires high school diploma or equivalent and 2–3 years of related work experience.
• Strong interpersonal and communication skills with internal/external clients.
• Ability to manage multiple projects and prioritize by financial impact.
• Proficient with Word, Excel, Access and related business software.
• Capable of working independently with strong attention to detail.

Responsibilities

• Track and provide direct support for the installation contract business.
• Handle accounts receivable, accounts payable, and billing activities.
• Process subcontract documentation and required paperwork.
• Prepare billings and resolve AR disputes per escalation process.
• Assist installation teams to reach revenue goals and liaise with vendors as needed.
• Provide administrative support and maintain customer account notes.

Skills

Interpersonal skills

Communication

Multitasking

Prioritization

Microsoft Word

Excel

Access

Desktop Publishing

Internet business apps

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Word

Excel

Access

Desktop Publishing

Internet business applications

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Under direct supervision, tracks and provides direct support for the installation contract business. Actively participates in accounts receivable, accounts payable and financial activities, such as contract scheduling, revenue goals, billings, collections, and subcontract processing. Provides back up customer call handling, as needed. Provides administrative, day to day support in the operational areas.

How you will do it

• Answers any customer/subcontractors inquiries and resolves or escalates customer issues, as appropriate.
• Updates project/labor schedules as required by project owner.
• Runs query reports, researches and reconciles unaligned costs, such as labor hours, material purchases, expenses and other operations related transactions.
• Performs necessary cost transfers.
• Prepare and submit billings.
• Completes any additional documentation required for billing, i.e. certified payroll.
• Reconciliation of accounts payable exceptions as necessary.
• Assist installation teams as needed to reach revenue goals, which may include contacting vendors.
• Researches, resolves or escalates accounts receivable disputes as outlined in the escalation process.
• Works with Accounts Receivables contact to assist with resolution of A/R issues. Determines appropriate actions for timely resolution.
• If needed, will interact with Customer to resolve receivable issues.
• Processes invoice credits and rebills, as necessary.
• Proactively contacts customers ensure customer satisfaction and a commitment to pay.
• Maintains notes within appropriate systems.
• Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up-to-date.
• Support subcontract process including ensuring all documentation has been provided to meet safety requirements and any bonds are received and lien wavers are provided per contract requirements.
• Assist COAs in resolution of issues.
• Provide additional operations administration support, as required.

What we look for

Required

• High school diploma or equivalent required, plus 2 to 3 years of related work experience, preferably within a technical work environment.
• Must have strong interpersonal skills to effectively communicate with both internal and external clients.
• Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
• Ability to prioritize work activities based upon financial impact to desired business goals.
• Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage.
• Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Preferred

• Associate’s degree preferred.
• Experience and/or basic project accounting or costing principals is desired.

HIRING HOURLY RANGE: $25-$35 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us